Member of Technical Staff, Infrastructure Engineer

Pallet is building AI Agents to transform the physical economy — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time and integrate directly with customer systems.

As companies across the physical economy look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep supply chain expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company powering the physical economy.

Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of supply chain technology.

$200,000 – $265,000 Full-time / Onsite (5 days/week)

You could be an Infrastructure Engineer anywhere. Why us?

• Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market)

• Work directly with the founding engineers who built and still own all of Pallet’s infrastructure

• Help transform a massive, overlooked industry and own the systems that make it possible.

Pallet builds AI that runs the physical economy. Freight, warehousing, logistics: the work that actually moves goods around the world. Two-thirds of it still runs on spreadsheets and tribal knowledge, and we’re replacing that with agents that do the real work. The best supply chain teams on the planet already run on us, and they’re pushing us to scale faster than almost anyone our size.

That’s what this role is about. Infrastructure is the thing standing between us and the next order of magnitude, and we’re going all in on it. This person takes on our hardest scaling and reliability problems and owns them outright and sets the technical direction for how Pallet runs at scale.

It’s about as close to a founding infra role as you’ll find at a company that’s already past the risky part. High stakes, real ownership, and a straight line from your work to the business.

• You’re one of the first infra hires, so you’ll have huge scope and real ownership.

• We’re pragmatic, lean toward boring, proven technology, and trust engineers to use their judgment.

• The people here are good. That’s the part that’s hard to fake, so come meet the team and see.

How you will make an impact

• Help us scale to millions of AI agent runs per day, solving the capacity, performance, and reliability challenges that come with it.

• Make our platform portable across clouds and on-prem customer environments.

• Work through complex enterprise integration requirements, including identity, private networking, certificate-based authentication, and data residency.

• Own observability and incident response, from alerting and on-call to post-mortems, and make sure the same thing doesn’t break twice.

• Improve developer productivity by making local development, CI, deployments, and production debugging fast and dependable.

• 5+ years in