Director People Technology - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Director of People Technology - AI Implementation will lead the delivery, governance, and adoption of AI-enabled use cases across the People Team. This role is responsible for shepherding People Technology teams through the enterprise AI Review Board process, ensuring AI solutions are appropriately defined, evaluated, documented, implemented, and monitored. The Director will partner closely with HR, technology, legal, compliance, privacy, data, security, and business stakeholders to align each use case to responsible AI standards, measurable business outcomes, operational readiness, and long-term value realization. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Lead end-to-end implementation planning and delivery for People Technology AI use cases, ensuring alignment to business priorities, HR process needs, technical feasibility, and enterprise AI governance expectations Guide cross-functional teams through the AI Review Board process, including intake preparation, use case definition, risk assessment, documentation, testing evidence, toll gate readiness, remediation tracking, and approval follow-through Establish clear success measures before implementation, including baseline metrics, target outcomes, adoption measures, risk indicators, employee or stakeholder experience measures, and post-launch monitoring requirements Develop and maintain cost-benefit analyses for AI use cases, including projected business value, implementation costs, run costs, efficiency gains, risk considerations, and value realization assumptions Validate that appropriate responsible AI steps have been completed and documented, including intended use, data and process impacts, privacy and security considerations, fairness and bias testing, performance evaluation, human oversight, user readiness, and change impacts Coordinate across HR process owners, product teams, engineering, data science, legal, compliance, privacy, information security, and enterprise AI governance teams to remove blockers and prepare use cases for successful review and launch Create implementation playbooks, governance checklists, templates, and reporting artifacts to standardize how People Technology AI use cases move from idea to approved production use Track implementation performance after launch, including adoption, quality, accuracy, reliability, user experience, operational efficiency, cost savings, risk indicators, and remediation actions Provide leadership-level reporting on AI use case pipeline status, approval progress, implementation risks, value realization, and post-launch performance Serve as a trusted advisor to HR and People Technology leaders on responsible AI adoption, helping teams identify practical, compliant, and measurable opportunities to improve employee, manager, recruiter, HR agent, and business outcomes Positions in this function develop and implement technical and functional solutions through research and analysis of data, business processes and People Technology capabilities. Translate business needs into functional requirements and ensure technical designs reflect functional requirements. Possess technical knowledge of People Team systems,