Product Manager III

Location: 726 Exchange Street, Buffalo New York ***Preferred location is Buffalo, NY; however, candidates located in Cleveland or anywhere within the KeyBank footprint will be considered.*** Job Summary The Product Manager III is responsible for the strategic planning, development and management of new and existing product portfolios and client servicing experiences. The Product Manager III will be a subject matter expert in defining the overall business strategy and financial plan, including knowledge of industry trends, production expectations, performance, forecasting, profitability outcomes, and goals for a portfolio of products. The Product Manager III consults with senior business leaders and directs allocated resources to plan, develop, implement, and measure product and sales initiatives to increase overall product portfolio performance while adhering to the risk framework. Essential Functions Responsible for the strategic design and development of new product portfolios and services that meet a client need Recommends new or enhanced product or portfolio pricing and value propositions, along with influencing and crafting product positioning and channel content and messaging Responsible for monitoring and reporting out daily, weekly, and monthly acquisition performance trends and results Responsible for crafting and maintaining the 1-3-5 Product Roadmap Responsible for understanding market conditions, the regulatory landscape and making recommendations for change as appropriate to internal and external conditions Accountable for the compliance and legality of all product portfolio offerings and effectiveness of distribution and delivery Accountable for scanning the competitive landscape, keeping a pulse on the competition with noted gaps, strengths, weaknesses and forecasting industry trends Accountable for forecasting accuracy, performance measurement and monitoring, and overall client experience and impacts Builds relationships with vendors and may manage negotiating and influencing vendor contracts Collaborates with Senior Marketing Consultants to manage marketing campaigns and capabilities and measures and reports out on results Lead business initiatives following a project plan and is responsible for outcomes Consult with business leaders and management to obtain buy-in and input on recommended innovations and product portfolio enhancements May present business cases and critical business updates to senior leadership May manage a small team of Product Managers and Analysts Performs other duties as assigned; duties, responsibilities and/or activities may change, or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Bachelor's degree in business or related field and/or equivalent work experience (required) Work Experience A minimum of 7 years' experience in financial services or related industry (preferred) A minimum of 7 years' experience in product development (preferred) Licenses and Certifications Relevant industry certifications (e.g., Certified Product Manager, PMP) (preferred) Skills The end-to-end oversight of a product’s lifecycle, including strategy, development, launch, performance monitoring, and continuous improvement to meet customer needs and business goals. A deep understanding of how the bank operates, generates revenue, and delivers value, enabling informed decision-making that supports financial and strategic objectives. A commitment to understanding and addressing the needs, preferences, and behaviors of customers to deliver relevant and valuable product experiences. The ability to generate, evaluate, and implement new ideas that enhance product offerings, improve customer satisfaction, or create competitive advantage. Crafting compelling