Account Strategist, Engage, Google Customer Solutions (English, Spanish)

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. The Engage team is a sales team designed to grow high-potential small businesses in Mexico. In this role, you will efficiently deliver effective solutions to clients across all verticals, supporting their business growth at every stage of their journey. You will represent Google and establish relationships through regular phone consultations and sales pitches. Operating in a fluid environment, you will leverage your problem-solving and influencing skills to meet significant business goals. By understanding the needs of our key clients, you will deliver exceptional solution selling and achieve their marketing objectives through our industry-leading advertising solutions. You will be in charge of a portfolio of Google Customer Solutions (GCS), Engage accounts. Providing them with digital marketing consultancy services, you will help advertisers grow their business and maximize their returns through a combination of one-to-one and scalable, yet customized, outreach approach.

Manage a portfolio of Google Ads accounts by understanding their marketing objectives, sales journey and identifying opportunities for growth while managing risks. Pitch strategies or suggestions to advertisers through a consultative approach via online or in-person meetings Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions aligned on priority growth areas. Identify key client stakeholders and manage effective objections from clients. Build trusted relationships with advertisers and develop digital strategies for their success. Collaborate within the Sales team and Product Solutions team, to execute on a plan and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in sales, business development, advertising, account management, marketing, or consulting. Ability to communicate in English and Spanish fluently to engage with clients in the region. Preferred qualifications: Master's degree in a business related field. 2 years of experience working in Google Ads, and working in a complex, matrixed organization. 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.