Continuous Improvement & Governance Associate Manager

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Continuous Improvement & Governance Associate Manager

3519

Hybrid

Altria Client Services

Together We Innovate. Together We Change.

Are you passionate about finding better ways of working and turning ideas into measurable business results? As the Continuous Improvement & Governance Associate Manager , you will play a critical role in advancing the Source-to-Pay (S2P) organization's operational excellence strategy. Partnering with teams across Accelerated Business Solutions (ABS), Technology, and business functions, you'll identify opportunities to simplify processes, improve governance, enhance user experiences, and implement scalable solutions that drive efficiency and value. You will handle a portfolio of strategic initiatives spanning process optimization, automation, technology enablement, artificial intelligence adoption, and business transformation. You'll have the opportunity to influence how work gets done across the organization while helping establish procedures and governance frameworks that support long-term success. The position is in Richmond, VA with a hybrid schedule and relocation benefits are provided. What you will be doing:

Identifying, evaluating, and prioritizing opportunities to improve S2P processes Leading cross-functional continuous improvement initiatives from discovery through implementation Applying process improvement methodologies to eliminate redundancies, improve efficiency, reduce risk, and enhance user experience Supporting automation, AI, and technology enablement initiatives that increase organizational effectiveness Helping ensure pivotal initiatives are managed effectively Facilitating cross-functional meetings to gather business requirements and align business partners for continuous