Project Management Officer (PMO) – Aftermarket NPI Readiness Europe

À propos de Carrier Carrier Global Corporation, leader mondial des solutions intelligentes pour le climat et l’énergie, s’engage à développer des innovations qui apportent confort, sécurité et durabilité au quotidien. Grâce à des avancées de pointe dans des solutions climatiques telles que le contrôle de la température, la qualité de l’air et le transport, nous améliorons la vie, soutenons des secteurs essentiels et assurons le transport sécurisé des denrées alimentaires, des médicaments vitaux et bien plus encore. Depuis l’invention de la climatisation moderne en 1902, nous avançons avec une mission claire : améliorer nos vies et le monde que nous partageons. Nous restons leaders grâce à une équipe mondiale, inclusive et d’excellence, qui place le client au cœur de toutes nos actions. Pour en savoir plus, consultez corporate.carrier.com ou suivez Carrier sur les réseaux sociaux @Carrier. Build a career with confidence   Carrier Global Corporation, global leader in intelligent climate and energy   solutions   is committed to creating solutions that matter for people and our planet for generations to come. From the beginning,   we've   led in inventing   new technologies   and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

The PMO – Aftermarket & Distribution Readiness Europe ensures that European distribution entities are fully prepared to support new product launches from a service and aftermarket perspective.  The PMO acts as a   cross-functional coordinator and governance lead , ensuring accountable functions deliver required outputs before launch gates.    This role does not own operational execution but ensures transparency, alignment, and risk mitigation to protect customer experience and service revenue from Day 1.

Aftermarket Launch Governance     Define and   maintain   a standardized Aftermarket & Distribution Readiness framework    Establish clear launch gates and readiness criteria aligned with product milestones    Implement structured readiness dashboards and reporting    Ensure clear RACI and ownership across functions    Escalate risks with mitigation options to European leadership       Service Product Readiness Coordination     Ensure all service-related deliverables are defined,   validated , and ready before go-live, including:    Service offerings & agreements definition    Warranty framework alignment    Service documentation availability    Tooling requirements identification    Repair strategy validation    Monitor progress, highlight gaps, and drive closure with accountable teams   Systems & Process Readiness     Ensure functional teams   validate :    ERP and master data setup    Service and spare parts integration    Forecasting integration    Order-to-repair process activation    Coordinate readiness reviews and go-live validation checkpoints.   Parts & Supply Readiness Coordination   Training & Capability Readiness     Requirements     5–10   years experience   in PMO, Supply Chain, Aftermarket, or Product Launch Management    Strong understanding of spare parts management and service operations    Experience working with SAP or similar ERP systems    Experience in a multi-country European environment    Strong stakeholder management in matrix organizations    Structured, data-driven, risk-oriented mindset    Ability to   operate   at both strategic and operational levels    Cross-functional leadership without direct authority    Structured governance and milestone management    Strong communication   and influencing skills    Customer-centric mindset    Analytical and problem-solving capabilities    Ability to work in ambiguity and fast-paced environments       Benefits     We are committed to offering