Senio Digital Analyst

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life At Medtronic, we are building a Center of Excellence in Digital, Customer Experience and Innovation to accelerate the transformation of our business across LATAM region. We are looking for professionals who want to generate real impact by combining strategy, data, technology and execution to enhance customer experience, drive operational efficiency and unlock new growth opportunities. If you are motivated by working in multicultural, fast-paced and results-oriented environments, this is your opportunity to be part of a transformation with tangible impact on the healthcare ecosystem. The Senior Digital Analyst orchestrate the delivery of high impact digital features for LATAM, operating at the intersection of business, technology and UX. This role translates business needs, user pain points and strategic priorities into clear, actionable user stories and supports the delivery of digital products (portals, e procurement, automation, AI use cases, Salesforce enhancements) with quality, on time and with measurable value. The role will be working in a Flex Work model either Ciudad del Mexico, Mexico or Buenos Aires, Argentina. Responsibilities may include the following and other duties may be assigned Continuously refine and manage the product backlog for one or more digital products and initiatives. Translate business objectives, customer needs and operational challenges into clear user stories, epics, acceptance criteria and functional requirements. Support prioritization of initiatives and backlog items based on business value, customer impact, strategic alignment and technical feasibility. Facilitate discovery activities, workshops and process assessments to identify digital, automation and AI opportunities across LATAM markets. Map and document end-to-end business processes, identifying inefficiencies, bottlenecks and value creation opportunities. Partner closely with Commercial, Marketing, Customer Service, Operations, Finance, Supply Chain and IT teams to understand business priorities and define scalable digital solutions. Collaborate with Product Owners, UX Designers, Data Analysts and Engineering teams to ensure requirements are actionable, testable and aligned with user experience standards. Support the design and implementation of customer-facing and operational digital solutions, including B2B/B2C portals, Salesforce capabilities, e-procurement platforms, workflow automation and AI-enabled products. Contribute to the development of business cases by supporting value estimation, benefits tracking and success metrics definition. Work with Data and Analytics teams to define KPIs, adoption metrics and performance indicators for digital products and initiatives. Participate in Agile ceremonies, including sprint planning, backlog refinement, reviews and retrospectives. Support testing, validation and change management activities to drive successful adoption across countries and functions. Prepare executive-ready materials, project updates and portfolio insights for leadership and steering committees. Maintain clear documentation of requirements, processes, decisions and dependencies using approved collaboration tools. Required Knowledge and Experience Bachelor’s degree in Business, Engineering, Information Systems, Computer Science or related field. Native or fluent Spanish. Fluent English. 4+ years of experience in Product Management, Business Analysis, Digital Transformation, Process Improvement or related roles. Strong experience