Manager – Batam

Manager – Batam We are looking for a Manager to lead and grow Aon Indonesia’s presence in Batam, more of a Head of Office role. This is a senior leadership role responsible for driving strategy, growth, and client service delivery across all Aon solution lines, while establishing and expanding the Batam office as a key part of Aon Indonesia’s broader business. The role will work closely with colleagues in Jakarta and regional teams and offers flexibility through a hybrid working arrangement. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As Head of Office – Batam, you will lead the overall growth, strategy, and day‑to‑day management of Aon Indonesia’s Batam branch, acting as Aon’s senior representative in the local market. The role is strongly market‑facing, focused on driving revenue growth, building senior client relationships, and opening new business opportunities in close coordination with Jakarta and regional teams. You will also oversee local operations and office management in Batam, support Jakarta‑led activities where required, and play a key role in building and developing the local team in line with Aon Indonesia’s strategy, governance standards, and culture. Role & Responsibilities Lead and represent Aon Indonesia’s Batam office, acting as the senior local leader and primary point of contact for clients, partners, regulators, and internal stakeholders. Drive the growth, strategy, and expansion of the Batam branch across all Aon solution lines, in alignment with Aon Indonesia and regional priorities. Establish and deliver against agreed performance and growth objectives, with KPIs covering revenue, market development, leadership, and operational effectiveness. Build and maintain strong senior client relationships, positioning Aon as a trusted advisor and identifying opportunities for cross‑solution engagement. Open doors with prospective clients and support new business development, working closely with Jakarta‑based and regional teams on solution design, placement, and delivery. Act as Aon’s local representative in Batam for office administration and regulatory matters, including engagement with local authorities and support on legal or compliance documentation as required. Support the Jakarta office on Batam‑related activities, including representing Jakarta‑based teams in local client meetings, business discussions, and market engagement where needed. Ensure effective local client service delivery by coordinating with broking, client service, and specialist teams to deliver seamless, high‑quality outcomes. Build, manage, and develop the Batam team over time, providing leadership, coaching, and performance management as the office grows. Establish scalable operating practices for the Batam office, ensuring strong governance, risk management, and compliance with local regulatory requirements, including OJK standards. Promote and embed a Deliver Aon United (DAU) culture, fostering collaboration across local, national, and regional teams. Provide regular market insights, performance updates, and reporting to senior management to support strategic decision‑making and future investment. Skills and experience that will lead to success 5–10+ years of experience in leadership, sales, business development, or market-facing roles within insurance, risk advisory, consulting, or professional services. Demonstrated experience leading business growth, market expansion, or office/portfolio-level responsibility. Meets minimum regulatory requirements as stipulated by the Indonesian Financial Services Authority (OJK) and other relevant authorities. Proven people leadership capability, with experience managing,