Program Manager

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

1. Transformation Program Leadership Define and lead the global transformation roadmap, aligned with the client’s strategy Translate business objectives into concrete initiatives, milestones, and deliverables Ensure consistency and integration across multiple workstreams (technology, operations, people, processes) 2. Stakeholder Management (Client-facing) Act as a trusted advisor to senior client stakeholders Manage expectations and ensure clear, continuous communication Facilitate strategic decision-making and remove critical roadblocks 3. Governance and Performance Establish governance structures (steering committees, cadences, reporting) Monitor KPIs, risks, dependencies, and overall program progress Ensure executive visibility and structured, decision-oriented reporting 4. Risk and Dependency Management Identify operational, financial, and organizational risks Define and execute mitigation plans Ensure active management of interdependencies across initiatives 5. Value Delivery and Business Impact Ensure program outcomes generate measurable impact (cost, efficiency, growth, experience) Track business cases and ROI of initiatives Adjust the plan as needed to maximize value 6.

Leadership Coordinate multidisciplinary and cross-functional teams Foster accountability, collaboration, and a results-driven mindset Develop team capability and maturity throughout the program Who You Are 1. Experience and Seniority 10–15+ years of professional experience, including at least: 5–8 years in managing complex, large-scale transformation programs Proven experience in: Multi-workstream programs (technology, operations, people) International or multi-entity environments Preferred background in strategy consulting or business transformation 2. Transformation Leadership Proven track record leading end-to-end transformation programs Ability to: Define and execute strategic roadmaps Translate business vision into operational delivery Experience in contexts such as: Digital transformation Cost optimization / efficiency programs Organizational change 3. Stakeholder Management (Executive Level) Strong experience engaging with: C-level / Board / Executive sponsors Proven ability to: Influence strategic decision-making Manage complex and misaligned stakeholders Act as a trusted advisor to the client 4. Complex Program Management Experience in: Managing programs with high levels of dependencies and risk Coordinating multiple teams and vendors Strong capability in: Governance setup and steering management Financial tracking (budget, ROI, business case) Delivery under pressure and against critical deadlines 5. Business Value Orientation Track record in delivering: Savings / cost take-out Productivity gains Improvement in operational KPIs or customer experience Ability to link initiatives to: Measurable financial and strategic impact 6. Key Competencies (Must-have) Strategic thinking and transformation vision Strong executive communication skills Influence and negotiation in complex environments Problem structuring and data-driven decision-making Resilience and ability to manage ambiguity 7. Methodologies and Tools Solid experience with: Program management frameworks (PMP, PgMP, or equivalent) Agile / Hybrid delivery methodologies Experience with tools for: Planning, tracking, and executive reporting 8. Behavioral Profile Strong credibility and executive presence High ownership and accountability