Principal Sales Engineer

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

We are looking for a Principal Sales Engineer to join our team. This is a Hybrid role, reporting to the Senior Director, Sales Engineering in the APJ Field Sales department. A Principal Sales Engineer is an industry expert who advises, encourages and challenges customers and prospects to evolve their cybersecurity architecture from one based on legacy Network and Perimeter architectures to one based on Zero Trust Architecture design principles leveraging the Zscaler Zero Trust Exchange (ZTE). Zscaler Transformation Architects help our customers Secure, Simplify and Transform.

What you’ll do (Role Expectations)

• Facilitate consultative discovery and design workshops meant to uncover a customer’s business requirements and their current-state architecture

• Design a high-level Zero Trust Architecture including a phased adoption roadmap expressing how the customer can transform to a Zero Trust Architecture future-state over time

• Engage across customer functional teams, as well as Zscaler partner and internal teams, to develop rapport and to ensure success across organizational structures from engineer to executive

• Code-switch seamlessly between CXO and IT Operations audiences to balance a combination of executive presence and deep technical credibility

• Adopt a confident, yet consultative customer-facing persona built on executive presence and humility

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum