Banquet Server -Seasonal/Temp

Banquet Server -Seasonal/Temp Contract FLSA Status: Non-Exempt Division: 62515 - F&B Career Areas: Food & Beverage Status: Temporary Compensation: USD 16.61 - USD 16.61 - hourly Company Description Hourly $16.61/plus gratuities ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. It is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Job Description The Encore Boston Harbor Food Server – Catering & Banquets will be responsible for curating the overall guest experience, taking food/beverage orders, carrying out wine/beverage service, performing table maintenance, completing side work, maintaining health code standards, and providing excellent customer service for guests at casual dining outlets. This includes, but is not limited to: fulfilling job responsibilities to support the department and maximizing opportunities for success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. • Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success. • Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. • Follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department. • Delivers and maintains a maximum level of property-wide service and satisfaction. • Contributes to company-wide communication and best practices. • Keeps informed of all new developments within the department. • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. • Prepares mise en place before, during and after service. • Assists with the preparation of tables, including linens, glassware, silverware and china. • Prepares service stations and service equipment. • Polishes glassware, silverware and china. • Has the ability to speak at length with guests about the food and beverage selections, aiding their decision-making process. • Can execute sequence of service in recognition of Encore Boston Harbor standards and expectations. • When working in a team format, assumes a leadership role, delegating tasks always with the guest experience in mind. • Attends and participates in daily briefings and other meetings as scheduled. • Professionally handles consumption reports and communicates effectively to management. • Assists fully in breakdown and reset of event facilities including front and back of house areas. Works with safety as a priority, and follows department and company safety standards. • Maintains relevant knowledge of industry through continuing education and training. • Performs any other job-related duties as assigned. Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with