Sales Process Analyst

Sales Process Analyst This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Family Definition: Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities. Management Level Definition: Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Supports sales processing activities and process improvement for an assigned area, account or process Demonstrates capability and understanding of requirements in all areas of sales processing develops client interaction and negotiation skills Reviews process evaluation results to perform analysis, identify issues and opportunities and provide data to resolve client claims or inquiries Communicates analysis results to internal stakeholders implements specified changes to processes or tool to improve performance and increase customer satisfaction. This process requires person to work in night shift (PST hours). What you need to bring: Bachelor's degree in Business Management or equivalent Typically 2-4 years experience English communication skills Basic understanding of business and sales processing tools, systems and practices Good analytical, statistics and problem solving skills. Good written and verbal communication skills Knowledge and Skills: Experience implementing policies, processes, and analytics methods to support client sales processing Ability to apply analytical, statistics and problem solving skills. Understanding of business and sales processing tools, systems and practices Familiarity with reviewing and interpreting client agreements Strong written and verbal communication skills mastery in English and local language. Ability to effectively communicate sales processing plans, proposals, and results and negotiate options How you will make your mark • Process and manage customer purchase orders, including order booking, order entry, order processing, and invoicing. • Monitor the order lifecycle from receipt through shipment and/or invoicing. • Proactively follow up on delayed or pending orders, identifying issues and coordinating resolutions. • Organize and maintain accurate records related to purchase orders. • Monitor operational email inboxes and ensure timely follow-up on order-related requests. • Track and confirm that