Senior AI Product Manager

NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.

The Senior AI Product Manager is responsible for identifying, defining, prioritizing, launching, and continuously improving AI-enabled products and capabilities. This role focuses on high-value opportunities that advance NeueHealth’s business, clinical, operational, member, provider, and stakeholder experience objectives. The Senior AI Product Manager translates ambiguous business problems into clear product requirements, success metrics, and adoption plans to ensure launched solutions deliver measurable impact.

The Senior AI Product Manager reports to the Head of AI Product & Engineering, and works closely with the Director of AI Engineering, AI Engineers, Data, Platform, Security, Compliance, Legal, Operations, Clinical, and business stakeholders.

This is a work-from-home position. Preferred candidate locations include TX, MN, or FL, subject to business need.

Role Responsibilities

• Identify and shape AI product opportunities through stakeholder discovery, workflow analysis, value sizing, feasibility assessment, and risk identification

• Own one-pagers, PRDs, user stories, acceptance criteria, launch criteria, and KPIs for AI solutions.

• Partner with the Head of AI to prioritize work based on business value, user impact, strategic fit, feasibility, risk, compliance, and capacity.

• Maintain and communicate the roadmap or backlog for assigned AI features, workflows, products, or product areas.

• Make timely product decisions during implementation, including scope, requirements, tradeoffs, and outcome alignment.

• Verify that completed solutions meet product requirements, acceptance criteria, user needs, and defined success measures.

• Support UAT, workflow validation, pilot planning, launch readiness, and post-launch feedback collection.

• Drive adoption through stakeholder communication, rollout planning, training, user guidance, change management, and support workflows.

• Own post-launch KPI monitoring, user feedback analysis, bug/enhancement intake, and continuous improvement recommendations.

• Partner with Engineering, Compliance, Security, Legal, Clinical, and Operations to ensure AI solutions are responsible, secure, compliant, auditable, and trustworthy.

• Maintain product documentation, including requirements, roadmap materials, decision logs, launch plans, KPI definitions, stakeholder updates, and performance summaries.

• Perform other duties and responsibilities as assigned.

Education, Training, and Professional Experience

• Strong familiarity with modern AI/ML or LLM concepts

• Bachelor’s degree in Business, Computer Science, or Data Science; equivalent practical experience may be considered.

• 4+ years of product management experience across the full development lifecycle including ownership responsibility

• Demonstrated