Business Operations Manager

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

What It Means to Be a Consultant at Crowe Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes. In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you take on broader account ownership, balancing project leadership with growing involvement in client strategy and solution development. Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence. Overview about the role The Business Operations Manager is responsible for managing and executing key operational activities in support of an aligned business unit or delivery unit. The Business Operations Manager partners closely with business leaders and operations leadership to ensure efficient operations, compliance with firm policies, and continuous improvement aligned to strategic objectives. Consulting Operations This role is located in either the Hyderabad or Noida office and aligns with the Consulting Business Unit. The manager will focus on advancing operational support to India team members and execute various processes specific to in-country team members, including: Expense and in-country travel approval; coordinated travel to US, when applicable Serve as the liaison between Consulting leaders and in-country experienced Talent Acquisition team Coordinate and execute the onboarding activities specific to Consulting for in-country team members for both campus and experienced hires Serve as the manager of campus related processes in coordination with Talent Acquisition, Consulting leadership and operations; including establishment of campus goals, attending campus events (as needed), running the Consulting 101 onboarding sessions, managing the offer process and conversion of interns to full-time employees Develop and provide regular reporting on activities within the Consulting GCC team Prepare various financial analysis and reporting for business insights for the GCC and across Consulting Support Consulting GCC representatives in collaboration with Consulting operations Overall Responsibilities (Essential Job Functions) Manage and coordinate core business operations activities to support the objectives of an aligned business unit or department. Lead execution of operational initiatives across areas such as talent development, talent acquisition support, risk management, quality assurance, and reporting. Oversee preparation and