Senior Analyst, Risk Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Risk Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

The Global Business Solutions Center (GBSC) is the operational service center to internal corporate functions, Finance, Human Resources, Law Franchise and Integrity. The value we bring to our customers includes driving operational efficiencies, enhancing customer experience, and improving business results. To successfully accomplish these results, it’s imperative to effectively monitor and identify risks and establish robust risk management (RM) plans to ensure high quality and performance. The GBSC Risk Management Sr. Analyst position is within our shared services organization and reports to the GBSC Risk Manager. This position will provide support in further establishing and evolving an operational risk management program within the GBSC. The role is responsible for supporting implementation and monitoring of operational risk across our shared services functions to identify, assess and mitigate risks that arises from inadequate or failed processes, people, systems or external events, while maintaining a balance between risk mitigation and efficiency. Responsibilities: • Serve as a risk management process leader for the GBSC risk management team. • Assist management in identifying and mitigating compliance risks, enhancing and implementing compliance monitoring efforts and fostering a compliance culture. • Support teammates and stakeholders by working closely to develop knowledge base of best practices • Identify and assess controls gaps and work with control owners to develop sustainable remediation plans that are compliant with regulatory and policy requirements. • Proactively troubleshoot issues and exercise discretion when management support may be necessary to resolve an issue. • Collaborate with operations teams to develop risk reporting, Key Risk Indicators (KRI’s), and support ongoing monitoring and testing. • Maintain the risk register, heat map, audit schedules, action items, and risk response plans. • Conduct incident reporting and root cause analysis. • Help develop and maintain reports, metrics and presentations of progress and results for meetings with various stakeholders and senior leadership. • Support and coordinate activities from internal audit, external audit, technology risk management, SOX, and enterprise risk management teams. • Sustain GBSC Risk Management tools and resources. • Create value and innovation with AI-based preventative and detective controls. All About You: • Familiarity with Payroll and the People & Capability (HR) space. • Risk management experience and knowledge of risk management practices (e.g., ERM, ORM, TRM). • Proven experience in audit, operational risk, or other risk management functions.