Transportation Operations Project Manager - Heavy Haul (ESC) - DFW

Expeditors is a Fortune 500 global logistics company headquartered in Seattle, Washington, powering international trade through customized supply chain solutions and seamless technology. With more than 19,000 professionals across 350+ locations on six continents, we combine global scale with the professionalism, innovation, and customer focus that help businesses move confidently in a fast-changing world. What truly sets Expeditors apart is our people. We are committed to attracting, developing, and retaining exceptional logistics and technical talent, creating a supportive, high-performing environment where careers can grow. With a strong culture of promotion from within and a long track record of employee retention, Expeditors offers more than a job—it offers the opportunity to build a meaningful career with a global company that invests in your success.

The Transportation Project Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customers needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements Key Responsibilities: Build customer relationship and provide excellent customer service, understanding their needs and goals Identify and address issues that impact customer satisfaction and improve customer experience Serve as the main point of contact for customer queries/problems. Build and present executive ready presentations and written reports to major stakeholders Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making Communicate key operational milestones to all key stakeholders and drive alignment Manage Stakeholders expectations ensuring alignment with changed plans Review engineering design drawings and align within project scope Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain Monitor operations and coordinate with forwarders and suppliers for on time delivery Proactively identify and developing mitigation strategies for risks and logistics impacts Maintain and report project metrics specific to on-time delivery, safety, quality, spend, and savings globally Monitor and report on supplier and forwarder performance to agreed SLO’s, risk and priorities Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls Organizes and manages project activities across vendors, carriers, factories, contract manufacturers Conduct post-implementation reviews (i.e., evaluate performance against defined project goals) Analyze late orders and or damages and provide root cause analysis Support RFI/RFQ processes and benchmarking Manage regional and Global transportation matters as they arise and as required by the customer Understand and be proficient in international shipping and incoterms Collaborate with ESC project team to build consistency in all processes and procedures Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and apply new knowledge to improve processes Qualifications Bachelors or equivalent experience 5+ years experience in supply chain, heavy haulage, sea freight and large scale air freight projects 3+ years experience in operations management or project management 3+ years experience in owning stakeholder management and facilitation Strong knowledge of