Director, RGM Product Experience Design

Revenue Growth Management (RGM) is one of The Coca-Cola Company’s most important commercial capabilities, and not simply a pricing discipline. Coca-Cola positions RGM alongside brand building, innovation, and integrated execution as a core capability for topline growth, and our growth strategy names it a key commercial capability for determining where to play and how to win. RGM connects consumer demand to the economics of the system. It determines what we sell, in which packages, at what price points, through which channels and customers, and with what promotional investment, all in service of balanced growth across transactions, volume, and price/mix. Done well, it finds incremental revenue pools and converts them into commercial action, improves the economics of every price, pack, assortment, and promotion decision, builds the affordability and premiumization ladders that bring more consumers into the portfolio, and gives Coca-Cola and its bottlers a common fact base for growing customer revenue and profit rather than simply negotiating price. We are now reimagining RGM for the Agentic AI era, and we are building it ourselves. Our Global RGM Product is evolving from a suite of analytical solutions into an intelligent decision platform where AI agents interact directly with enterprise data, invoke advanced analytics and optimization models, run and compare scenarios, and hand commercial teams a recommendation with the reasoning attached. Work that once took an analyst a week (pulling the data, running the model, writing the story, defending the number) is being compressed into a conversation. Few companies are attempting this at this scale, and fewer are still against decisions this consequential: real pricing, promotion, and portfolio moves, made across markets and bottlers. The work sits at the frontier of the CPG industry, spanning agent orchestration, retrieval over enterprise data, and the evaluation of non-deterministic and deterministic systems, and none of it is a research exercise. What we build ships to commercial teams who use it to make decisions the same week. This is an opportunity to build, not just design, the next generation of commercial decision intelligence at Coca-Cola, and to establish the technical foundation for agentic RGM at global scale. The patterns set here will shape how one of the world’s largest commercial systems makes its most important decisions. If you want your work in front of real users, at real scale, from the first release, this is that role.

Overview As Director of Experience Design for the Global RGM Product, you will hold design authority across every RGM surface within a persistent, cross-functional product team working alongside Product Management, Data Science, Engineering, Architecture, and RGM experts. Design sits inside the product team rather than with an external partner, and this is a Director-level seat. RGM puts dense screens — simulators, run reviews, generated decks — in front of busy commercial people who did not ask for another tool. You will make those screens legible at a glance, keep every surface looking like one product, and own how RGM presents itself: the design system, the templates, the naming, and the launch material. Working in a product model, you will remain engaged throughout the product lifecycle—from discovery and rapid prototyping through validation with real users at operating units and bottlers, build, launch communication, measurement, and continuous improvement. The Tech Lead provides technical direction on what is feasible to build. The role is global and operates around the clock, supporting markets and teams in every region. The role is global across a commercial system that spans more than 200 countries and territories, roughly 200 bottling partners, and 30 million retail customer outlets — few transformations anywhere offer a larger canvas. It is also a first seat: the adoption