UAS Operations Specialist - Ground Support

As a UAS Operations Ground Support Specialist, you’ll join Flight Operations in a qualified Commercial Ground Support position supporting safe, compliant UAS delivery operations under Part 135. All hires complete required training and qualification under the company’s FAA-approved training program before independently performing assigned duties.

You’ll work alongside Remote Pilots in Command (RPICs), Flight Operations leadership, and Maintenance to support aircraft readiness, safe ground operations, and mission execution through disciplined procedures and clear communication.

You’ll also work cross-functionally with Flight Test, Engineering, and other teams to support Part 107 testing, developmental operations, and system validation within applicable authorizations and established safety controls.

• Serve as qualified Commercial Ground Support within Flight Operations for Part 135 UAS operations once trained, qualified, and authorized.

• Complete training delivered by a qualified Ground Instructor under the company’s FAA-approved training program and required competency evaluations. Initial-cadre members complete the applicable FAA qualification and evaluation process.

• Maintain required qualifications, recurrent training, proficiency, and standardization requirements.

• Support aircraft preparation, staging, payload handling, battery management, equipment setup, launch and recovery, and aircraft turnaround within assigned responsibilities.

• Verify aircraft, payload, equipment, and operating-area readiness in accordance with assigned Ground Support procedures and checklists.

• Apply applicable Part 135 requirements, company manuals, SOPs, checklists, Operations Specifications, exemptions, waivers, and operating limitations relevant to assigned duties.

• Coordinate with the RPIC and operational personnel throughout missions, maintaining situational awareness and timely communication of ground conditions and aircraft readiness.

• Pause unsafe ground activities and promptly escalate concerns through established channels. Flight command authority remains with the RPIC.

• Identify and report hazards, aircraft discrepancies, equipment damage, and procedural deviations through established safety and maintenance channels.

• Maintain accurate training, qualification, operational, and equipment records required for assigned activities.

• Support abnormal and emergency operations within defined Ground Support responsibilities, including required drills and emergency procedure training.

• Work cross-functionally with Flight Test, Engineering, and other teams to support Part 107 testing, developmental operations, demonstrations, and validation within assigned duties and applicable authorizations.

• Provide structured operational feedback and contribute to improvements in ground procedures, SOPs, checklists, equipment, and training materials.

• When qualified and designated, qualify additional Ground Support crew members under the FAA-approved training program.