Account Supervisor

Agency: GSD&M Job Function: Account Management and Growth Job Subfunction: Account Management Job Description: TITLE : Account Supervisor   DEPARTMENT : Account Leadership   REPORTS TO : Account Director or Group Account Director   TRAVEL : 30–40%   FLSA STATUS : Exempt   SUPERVISORY RESPONSIBILITIES : Yes   LOCATION : Austin       Position Function:     As an Account Supervisor, you are the day-to-day Idea Team leader and key agency representative who has an intimate understanding of the internal and external components that lead to the manifestation of courageous work and the daily development of the team. You play an integral role in managing everything on your account, both up and down. It is your responsibility to understand the big picture of a client's brand and connect it to individual initiatives. You keep your team motivated to achieve overall goals and deliver on specific initiatives. You are the conductor of an orchestra made up of instruments on both the client and agency sides, and it is your job to make sure they are all working harmoniously.   Position-Specific Responsibilities/Duties:   Be a Fearless Leader   You are the backbone of the team overseeing the creative process from briefing to presentation, production and implementation. You have a strong grasp of when to tackle it yourself, when to delegate and when to manage. Leading the majority of client calls and meetings, the day-to-day growth of the account is in your hands. Be courageous and be vocal. Imagine yourself in the Account Director role. How would you lead this client's brand into the future? Always challenge yourself to push the Idea Team in directions that will win for the agency, based upon your unique relationships on the client side.    Champion Intelligent and Inspiring Strategy   Be proactive in helping to develop insightful briefs that translate into day-to-day account activity. Be passionately devoted to understanding the problem we are really trying to solve. And once established, be able to effectively evaluate creative against that inspiring strategy.    Fuel Creativity   Creative is not a department. Run the wall--engage in the work and partner with creative directors. Inspire ideas and build on others. Stoke the fires with the client. Talk to them about great ideas outside of their business and set the stage for presentations.  Manage the art of delivering client feedback to creatives. It's a critical part of the idea development. Always be building momentum. Once the work is sold, the process is just beginning. You relentlessly look for ways to cultivate a great idea from production through market implementation. Everything you do is in service of the work.    Represent   You are the face of the agency on a daily basis. Build proficiency in writing concise, articulate client-facing communications and POVs. The majority of all client interactions run though you. Make us look good.    Be a Trusted Client Partner   Understand how your client makes and loses money. Know what keeps them up at night. You consistently look for ways to help them be heroes in their organization. Most importantly, always do what you say you're going to do--ensure the agency delivers.    Own Financial Responsibility   The agency's money is your money. You are responsible for the daily financial components of the business and proper management of internal resources. You have an intimate comprehension of the P&L, scope of work and staffing plan, and how each contributes to the health of the account.    Remain Curious   Cultivate an insatiable appetite for understanding. Seek knowledge of the changing marketplace, emerging technology/media and how they impact opportunities for our clients.    Maximize Talent   Train, guide and empower the team. Provide radical, generous and ongoing candor. Be a relentless motivator and a champion for the agency. You are responsible for shaping the future leaders of our agency.    Be