Customer Engineer (Trilingual: Chinese, English & Korean)

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Location: Dalian,CHN, Wuxi,CHN You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.  At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .      As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.     Customer Engineer (Trilingual: Chinese, English & Korean) Location: Wuxi / Dalian, China Join the Applied Materials China Field Service team and embark on an international career journey. Applied Materials provides a comprehensive technical training program and mentoring system, as well as opportunities for high-potential talent to participate in the Global Customer Service Talent Development Program, including a one-year field assignment in South Korea. During this period, you will work closely with both China- and Korea-based teams, actively participating in equipment installation, maintenance, and customer support activities. This experience will allow you to gain valuable international project exposure, strengthen cross-cultural collaboration skills, and develop professional service expertise, laying a solid foundation for becoming a global technical service professional.

Equipment Installation and Technical Support Assist senior engineers with semiconductor equipment installation, commissioning, and acceptance processes. Provide customers with preventive maintenance (PM) and corrective maintenance (CM) support. Support equipment upgrade, retrofit, and performance optimization projects. Ensure stable equipment operation and meet customer production requirements. Project Execution and Customer Support Participate in on-site project execution for SK hynix customers. Collaborate with cross-regional teams in China and South Korea to support project delivery. Learn and participate in project management (PM) and site operations management activities. Build strong customer relationships and contribute to customer success. Continuous Learning and Safety Management Complete company-provided technical training, safety training, and certification programs. Continuously enhance knowledge of equipment, processes, and customer applications. Strictly comply with company and customer site requirements related to safety, environmental protection, and quality standards.

Educational Background