Specialist, Billing/Order Entry

Order Entry Specialist - Remote Marietta GA USA   Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job:   As the Order Entry Specialist, you will support our Customer Service daily operational rhythms. This includes entering and maintaining customer account information for orders, entering & processing orders into our various order intake systems, and contacting customers for missing order specifications via various channels using designated ERP, operating systems, and web-based tools.   Success in this role will include the ability to research answers using multiple resources to process orders in a timely manner. You’ll get to:    Accept and process incoming POs while linking all appropriate documents and configurations through the system.  Execute all tasks with high quality output and in a time manner that achieves associated KPI targets. Process and handle customer requests, orders, and other customer related matters pertaining to order coordination and logistics.  Act as a liaison with operations, sales personnel, and other partners to meet and exceed customer expectations.   Maintain working knowledge of all company products, services, and processes.   Develop proficiencies in learning and processing cross branded orders.  Other duties as assigned by management.   The Person:   You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:  1 - 2+ years of customer service experience.   Proficient in Microsoft Office; Excel, PowerPoint, Word, etc.  SAP & Salesforce, preferred.  Customer Focused . Ability to work flexible work hours and overtime if needed . The Details: You’ll receive a competitive salary and a great benefits plan. And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our digital learning portal. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!   #LI-NV1 
The Salary range for this position is $38,300.00 - $61,600.00
 This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker. ​ The salary range listed in this job posting reflects