Manager, Business Continuity
Edwards Lifesciences
- Location
- Costa Rica-Cartago-BSC
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 24 approvals (FY2023)
- Posted
- Sep 4, 2026
About this role
Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Business Continuity Management (BCM) position is a unique career opportunity that could be your next step towards an exciting future. This role serves as a hands-on BCM practitioner within the global BCM program and execute, sustain, and continuously improve Edwards' Business Continuity Management System (BCMS) with a primary focus on the global supply chain, including manufacturing sites and distribution centers, and a secondary focus on critical cross-cutting corporate functions. The position is an individual contributor role and it is responsible for conducting business impact analyses, developing and maintaining business continuity and crisis management plans, planning and facilitating exercises, supporting incident and crisis response, and driving BCM training and awareness across the enterprise. This position will operate across time zones and regions, partnering with site, functional, and regional leadership to strengthen organizational resilience. This is an execution-oriented role with high visibility to senior leadership and considerable cross-functional interaction. How you’ll make an impact: • Design, develop, implement, and maintain business continuity plans (BCPs) and crisis management plans aligned with BCM standards to strengthen resiliency across the enterprise. • Work directly with plan owners at manufacturing sites, distribution centers, and corporate functions to build and update plans on a defined cycle. • Plan, develop, and facilitate tabletop exercises, plan walkthroughs, and functional exercises for sites, functions, and leadership teams. • Document exercise lessons learned and drive resulting mitigation actions to closure. • Drive and lead execution of the BCM program roadmap, including progress reporting, dashboards, and executive briefing materials. • Continuously improve the Business Continuity Management System (BCMS), including guidelines, standards, and procedures in line with BCM best practices. • Own, manage, and administer the BCM software platform (e.g., Fusion Risk Management), ensuring data quality, plan relevance, and stakeholder access. • Engage and influence senior leaders, including plant managers and department leaders, to drive alignment with enterprise BCM standards and resource requirements. • Develop and maintain BCM playbooks, tools, communication templates, and reference materials. • Design and deliver BCM training and capability-building activities. • Conduct and periodically refresh Business Impact Analyses (BIAs) across prioritized sites and functions to identify critical processes, dependencies, systemic risks, resiliency gaps, and recovery objectives. • Conduct risk assessments to identify threats, vulnerabilities, and single points of failure (SPoF) across prioritized operations. • Partner with operational, supply chain, and functional teams to develop, prioritize, and track implementation of mitigation strategies and continuity measures. • Present analysis and recommendations to senior supply chain and functional department leaders. • Lead and guide incident management teams (IMTs) during disruptive events, including IMT activations, response actions, and incident communications. • Provide vision and strategy for crisis management procedures, checklists, and communication templates. • Lead after-action reviews following incidents and ensure findings and lessons learned are incorporated into plans and procedures. • Lead special projects and cross-functional risk initiatives. • Advise on risk management activities and serve as a BCM subject matter expert to adjacent programs (e.g.,