Sr. Manager, Technical Business Development
Johnson Controls
- Location
- Edmonton-Alberta-Canada
- Work model
- On-Site
- Level
- Senior
- Posted
- Sep 2, 2026
About this role
Sr. Manager, Technical Business Development Industry: Data Center Solutions Manufacturing Reports To: VP Accounts & Programs / Account Leader Location: Hybrid Position Overview The Sr. Manager, Technical Business Development is responsible for driving strategic growth opportunities and ensuring successful development of complex customer programs within the data center infrastructure market. This role serves as the primary interface between customers, account teams, engineering, operations, and project delivery organizations, for new developments. The position combines technical business development, solution strategy, program management/co-ordination, product roadmap influence, and customer relationship leadership. The successful candidate will identify and develop new business opportunities, lead technical solution development, manage strategic customer programs from opportunity inception through execution, and ensure alignment between customer requirements, product capabilities, and operational delivery. The role requires strong commercial acumen, technical expertise, and program leadership experience within mission-critical infrastructure, modular data centers, cooling, and prefabricated solutions.
Key Responsibilities
Strategic Business Development Drive growth within strategic customers through identification of new opportunities, expansion programs, and long-term customer roadmaps. Develop and maintain executive-level relationships with customers, consultants, EPC firms, contractors, and technology partners. Partner with Account Management teams to develop account growth strategies and market penetration plans. Identify emerging customer requirements and industry trends to influence business strategy and future offerings. Support contract negotiations by providing technical, commercial, and delivery expertise. Lead customer workshops, technical reviews, and strategic planning sessions. Technical Solution Development Initial concept development, limited to approximately 5% design. Obtaining missing project information and customer decisions. Facilitating customer and Engineering meetings. Coordinating internal inputs for proposals and customer responses. Maintaining actions, risks, assumptions, open items, and milestone status. Coordinating the commercial impact of scope changes. Maintaining continuity from opportunity inception through release to production. Facilitating the handoff to the factory delivery team. Serve as technical advisor during early, exploratory, customer engagements and pursuit activities. Lead qualification of customer requirements for data center solutions including: Cooling systems Modular data centers Prefabricated infrastructure White space solutions Guide conceptual solution development balancing performance, cost, manufacturability, and delivery requirements. Coordinate technical scope change efforts and assess impacts to delivery schedules, project costs, and customer commitments. Support development of technical documentation including: Flow Charts, Layout drawings, High-Level Bills of Materials (BOMs) Compliance matrices Technical specifications Product Management & Roadmap Influence Translate customer needs and market requirements into product enhancement recommendations. Partner with Engineering and Product Development teams to define future product capabilities and platform strategies. Prioritize customer-driven features and product improvements based on market demand and business value. Build business cases supporting new product investments and technology development initiatives. Act as the voice of the customer within the organization. Support development of standardized solutions that improve scalability, competitiveness, and operational efficiency. Proposal, Bid & Commercial Leadership Lead technical and delivery strategy for major RFPs, RFQs, and strategic pursuits. Evaluate technical, commercial, and execution risks associated with customer opportunities. Develop solution