Specialist - HR Operations

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of more than 93,000 as of September 30, 2019. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. Key responsibilities include: The Benefits Analyst provides analytical and administrative support for employee benefits programs, ensuring accurate data management, compliance monitoring, and effective program delivery. This role analyzes benefits utilization and costs, supports vendor relationships, and assists with benefits administration to help employees maximize their benefits while maintaining program efficiency and regulatory compliance. 1) Oversee the complete insurance lifecycle for Asia pacific, including policy renewals, coverage assessments, addition, deletions & modifications. 2) Manage dependent enrollment processes & verifying eligibility documentation. 3) Serve as primary liaison between employees, HR teams, and insurance providers to resolve coverage questions and facilitate smooth policy administration across multiple countries. 4) Provide guidance & resolve queries of managers/employees/ HR regarding Benefit policies, procedures and documentation requirements across diverse APAC regulatory environments. 5) Manage the end-to-end car lease program, including employee eligibility, inclusion, deletion, expiry & serve as primary point of contact for employees. 6) Administer voluntary/country specific benefit programs including National Pension Scheme (NPS), meal vouchers, 12% Provident Fund contributions, Worker’s Comp and other optional plans. 7) Manage/Approve Employee transactions on Workday related to Benefits and Leave/Absence administration. 8) Manage and respond to queries, maintain records, provides data for reporting. Key Skills: • Compliance focus, analytics, vendor management (Benefits), documentation, employee-centricity. • Demonstrating good understanding of core HR management practices, processes, procedures, and policies • Good written and verbal communication skills • Previous experience in Workday HR environment preferred or similar HR ERP desirable • Knowledge of Case Management tool an added advantage • Knowledge on MS Office Suite skills (Word, Excel, Outlook) • Bachelor/Master’s degree in Human Resources or Personnel Management • 2-4 years of experience in HR or client services role preferred Sound like you? In this role, your key responsibilities will include: • Highly organised and Self-motivated • Ability to work in a fast-paced environment with constant deadlines • Good Customer service skills using efficient processes • Proactive in achieving results and seeking improvements • Strong teamwork interaction and orientation • Attention to detail and ability to work towards tight deadlines • Ability to adapt and drive change to derive efficiencies/productivity • Result oriented and Proactive in achieving results What we can do for you: At JLL, We make sure that you become the