Strategy & Consulting | Digital Customer Experience Consultant/Analyst - Automotive & Mobility

In Accenture, within the Strategy & Consulting – Global Network area, we work with leading global clients to design and implement strategies that drive transformation and sustainable growth. As part of our team, you will collaborate on projects that combine innovation, deep analysis, and strategic execution, helping organizations tackle their most complex challenges. 🏢   Work with purpose. Make your vision come true. Transform the world's leading organizations by solving the most complex challenges they face. Design and execute innovative business solutions that improve the way the world works and lives. • Work at the heart of the finest global Automotive and Mobility organizations where you will collaborate on innovative projects bringing your knowledge and creativity. • Make change happen by integrating skills and experience in strategy, consulting, digital, technology and operations. HOW WILL YOUR EVERYDAY BE?   💥 Participate in large global programs which help   Automotive and Mobility   clients (mainly in North America)   design and implement new business processes, organization capabilities and digitally enabled solutions   to provide them with the necessary strategies and tools to position their organizations for high performance. Work as a part of a multi-disciplinary global team on defining solutions for complex projects (e.g. e-commerce, Digital Transformation, Dealer Management, Parts & Service Operations, CRM ) for large OEMs, OESs and Dealer Channels. We are looking for people who are eager to learn and love working in a dynamic environment with an amazing culture. We have many open projects to work for Automotive Global companies where we need different capabilities for our clients. 📌   ¡A unique workplace. Discover the benefits we have for you! 🍔 Credits at PedidosYa 👩‍⚕️Health insurance - Swiss Medical 💻 Connectivity and Electricity Services 💪 Gym VIP Pass 🗓 Days off from the first year of service 🌎 Flexible holidays 💯 Flexible Work Shift 📚 Bonus in Higher Education certifications 🎂 Day off on your Birthday 🏆 Bonus ‍‍‍👨‍👩‍👦‍👦 Paternity & Extended Maternity Leave 💰 Daycare reimbursement ➕ more benefits 🏢 We have offices available in CABA, Córdoba, Mar del Plata, Rosario, Salta, and Mendoza! And if you’re located in other provinces, our positions are remote, so you can work from home! 🌎 📍   IF YOUR PROFILE MATCHES THESE REQUIREMENTS: Candidate should have, as minimum, 3-5 years of experience working in Automotive/Mobility companies, or have experience in projects related to this industry. Areas of experience: Marketing, Sales and/or Aftersales in the Automotive & Mobility Industry. Project Management skills: Experience in project management, either in companies or consulting firms. Omnichannel digital experience: Have experience working with digital channels either in automotive, mobility or an E-commerce company We will be glad to interview you if you have deep experience in one or more of the following capabilities: CRM: Understanding and experience in CRM programs, initiatives and Kpis. Deep experience in CRM tools such as Salesforce (priority), Dynamics 365, or others. Experience in tools implementations for dealers/ customers. Experience in loyalty programs implementation: Strategy, design, implementation and results tracking. ANALYTICS: Deep knowledge and experience in analytical tools (GA, BI, etc). Experience in creating dashboards, analyzing indicators, and presenting results. PERFORMANCE MARKETING: Digital Marketing Specialist: SEO/SEM/CRO: Convertion rate optimization. Facebook Ads, Google Ads. Experience in digital Marketing campaigns with high impacts on results (Life Cycle Value, ROI, Sales and leads acceleration) CX: Deep experience in understanting customer/ dealer experience. Indicators