Oracle Health CareAware Device Integration Integrated Technologies Consultant II

As an Integrated Technologies Consultant II, you will be responsible for providing consulting implementation services to clients throughout North America for our medical device connectivity products. These services include the integrated technology deployments of hardware, software, and clinical workflow consulting. As a member of the CareAware Device Integration team, you will be focused on collaboratively guiding clients with net new, add-on, and optimization deployment of integrated devices in various clinical settings. This includes integration of lab analyzers, anesthesia systems, patient monitoring, respiratory ventilators, and infusions pumps. You will support clients through regular project events, testing calls, status meetings, and conversion support. You will contribute to implementation best practices, troubleshoot device integration, assess risk, and mitigate findings throughout client engagements in partnership with engagement management.

Perform onsite and remote implementation of CareAware Device Integration products

Facilitate technical discovery and provide technical expertise based on the client specific environment

Conduct technical training with appropriate client resources such as Clinica Informatics, IT, Lab Analysts, and Biomed, onsite or remotely

Adhere and contribute to established processes, methodologies, best practices for technical implementation, and documentation

Advise on Device Integration deployment strategies, including interdependencies and design impacts

Engage in client support outside of standard business hours as needed

Establish client relationships and maintain a high level of client satisfaction

Manage effective client communication and planning across multi-product deployments

Manage multiple work assignments to meet utilization targets

Effectively maintain knowledge of CareAware Device Integration products and services

Escalate issues to engineering and support management as appropriate

Provide coached and guidance to internal stakeholders in areas of product experience