Employee Services Coordinator

At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults—and we're looking for passionate people to help us do it.

As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.

Founded in 2021, we've grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.

Ranked #147 on the Inc. 5000 list of America's fastest-growing private companies, we're just getting started. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place—and we look forward to working with you.

For more information about our company, visit CuranaHealth.com Summary The Employee Services Coordinator serves as a primary point of contact throughout the onboarding lifecycle, delivering a seamless, compliant, and engaging experience for new associates. This role partners with Hiring Managers, Talent Acquisition, IT, Learning & Development, Credentialing, and other stakeholders to ensure associates are prepared for a successful start at Curana Health. The position also supports onboarding operations, compliance activities, orientation programs, and continuous process improvement initiatives.

Onboarding & Associate Experience

Manage onboarding from offer acceptance through post-start follow-up, serving as the primary contact for new hires and hiring managers.

Monitor progress, required pre-employment activities, and key milestones while providing proactive communication and support throughout the onboarding journey.

Gather and analyze onboarding feedback to strengthen the associate experience and improve future onboarding activities.

Orientation & Training Support

Coordinate and facilitate New Associate Orientation programs.

Partner with internal teams to ensure timely completion of required training and onboarding activities.

Prepare orientation communications, materials, and follow-up resources.

Compliance & Documentation

Complete and maintain I-9 and E-Verify requirements within required timeframes.

Support background screening, licensing, registry verification, and onboarding compliance activities.

Maintain accurate onboarding records and documentation.

Systems, Equipment & Operational Support

Coordinate onboarding-related equipment and access requests with IT and other internal partners.

Support onboarding workflows within HR systems and ticketing platforms, including responding to Employee Services inquiries and help desk tickets.

Troubleshoot onboarding issues and partner with internal teams to ensure timely resolution.

Process Improvement & Reporting

Maintain onboarding metrics, reports, and tracking tools to support audits, compliance reporting, and leadership requests.

Identify and support opportunities to improve onboarding processes, service delivery, and operational efficiency.

Assist with special projects, acquisitions, and cross-functional initiatives.

Essential Duties & Responsibilities Required

Associate's degree in human resources, business administration, or a related field.

2+ years of experience in Human Resources, Business Operations, or a related field.

Strong organizational, communication, and customer service skills, with the ability to manage multiple priorities in a fast-paced environment and proficiency in Microsoft Office applications.

Preferred

Experience with Workday, iCIMS, HireRight, Freshservice, or similar HR and