Senior Executive IT Support

Senior Executive IT Support Full-time Job Type (exemption status): Exempt position - Please see related compensation & benefits details below Business Function: Information Technology Work Location: Singapore Office--LOCATION-3-262 Company Description WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in. We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today. We’re looking for people who want to build, solve, and operate at that level. Join us and let’s shape the future of data.

Western Digital is seeking a highly experienced Senior Executive IT Support professional to deliver white-glove, highly responsive technology support to C-Suite executives and senior leadership based in Singapore. This is a high-visibility, relationship-driven role that demands exceptional technical depth, executive presence, sound judgment, and an unwavering commitment to discretion and service excellence. As the primary IT point of contact for assigned C-Suite executives, you will serve not only as a hands-on technical resource but as a trusted technology advisor — anticipating needs, resolving issues before they escalate, and ensuring executives can operate at their highest level without technology friction. This role is fundamentally built on trust. Technical skill alone is not sufficient. The ability to earn, maintain, and never compromise the trust and confidence of C-Suite executives is the single most critical success factor in this position. Candidates who cannot consistently demonstrate this quality will not succeed in this role, regardless of their technical credentials.

Executive Technology Support Provide dedicated, white-glove IT support to C-Suite executives, resolving technology issues quickly, professionally, and with minimal disruption to their day Serve as the primary IT point of contact and trusted technology advisor for assigned executives — a person they can rely on completely, every time Establish and maintain strong executive relationships built on reliability, discretion, responsiveness, and consistent follow-through — without exception Proactively identify technology risks, issues, and opportunities and recommend solutions that enhance executive productivity and user experience Conduct yourself at all times with the professionalism, polish, and judgment expected at the C-Suite level — in person, in writing, and in every interaction Device, Application & Collaboration Support Support executive laptops, desktops, mobile devices, applications, peripherals, conferencing systems, AV equipment, and collaboration technologies Troubleshoot and resolve issues across Windows and macOS environments, including advanced configuration and recovery scenarios Support and administer Microsoft 365, Microsoft Teams, Zoom, Webex, JAMF, Microsoft Intune, and SCCM Provide both hands-on and remote support across corporate offices, executive home offices, and remote locations — including sites with limited or no dedicated on-site IT staff Event & Meeting Support Provide on-site IT and AV support for executive meetings, presentations, Board of Directors meetings, town halls, and other high-profile business events Ensure technology reliability for high-stakes events with zero tolerance for failure — coordinating preparation, rehearsals, and real-time troubleshooting as needed Collaborate with Communications, Facilities, Security, and external AV partners to deliver seamless event experiences Infrastructure & Data