Professional, BI Analyst (TCF)

Job Title: Professional, BI Analyst (TCF) Job Description We are looking for a Business Intelligence Analyst to be the analytics partner for our local business — the person the team turns to when they need to know what happened, what is about to happen, and what to do about it. This is a hybrid position by design. Day to day, you sit with the local business: building and maintaining the dashboards they rely on, surfacing trends before they become surprises, and translating numbers into recommended actions. At the same time, you work as part of the Global BI team, which owns the data platform, the shared data models, and the reporting standards. Your job is to keep those two worlds connected — so that when the business changes, the data infrastructure changes with it, and when the global platform changes, local reporting keeps running without disruption. Success in this role is not measured by the number of dashboards produced. It is measured by whether the business makes better and faster decisions because you are here. Build and maintain reporting the business trusts Design, build, and maintain dashboards and self-service reports covering core commercial and operational KPIs. Own the full lifecycle of local reporting assets: requirements gathering, build, testing, documentation, rollout, and retirement of what is no longer used. Maintain data quality and reconciliation checks so reported numbers match the source of truth; investigate and resolve discrepancies at the root cause rather than patching the output. Keep documentation current — metric definitions, calculation logic, refresh schedules, and known limitations. Turn data into insight Monitor performance against targets and highlight trends, anomalies, and inflection points proactively, rather than waiting to be asked. Perform root-cause and driver analysis to explain why a metric moved, not just that it moved. Identify emerging risks — pipeline gaps, margin erosion, demand shifts, service or cost outliers — early enough for the business to act. Translate findings into clear, specific, prioritized recommendations, with an honest read on confidence and what further data would sharpen the answer. Present to local leadership in plain business language; tailor depth to the audience. Partner with the business Act as the first point of contact for local analytics and reporting requests; triage, scope, and prioritize them against business impact. Sit close to the commercial, operations, and finance teams to understand how the business actually works, not only how it is represented in the data. Challenge requests constructively — clarify the decision behind the ask, and propose a better route when a requested report will not answer the real question. Coach business users toward self-service so routine questions do not require a ticket. Connect local and global Represent local business requirements to the Global BI team: new data sources, metric changes, market-specific logic, and reporting gaps. Track upstream changes — data model updates, platform migrations, definition changes, release schedules — and assess the local impact before they land. Plan and execute the local side of migrations, upgrades, and refactors so that reporting continuity is maintained and users experience no unplanned downtime or silent breakage. Adopt and apply global standards for data modelling, naming, security, and visualization; flag where a genuine local exception is warranted and make the case for it. Contribute local solutions back to the global team where they can be reused in other markets. Manage change and continuity Maintain a clear inventory of local reporting assets, their owners, dependencies, and business criticality. Update reporting logic when the business changes — new products, new structures, restatements, reorganizations — and communicate the impact on historical comparability. Document handover-ready runbooks so critical reporting is not dependent on any single