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Program Manager - AI Engineering

Citizens Financial

Charlotte, NC, United StatesMidH-1B sponsor company
Sign in to applyVerified 1h ago
Location
Charlotte, NC, United States
Work model
On-Site
Level
Mid
H-1B history
87 approvals (FY2023)
Posted
Aug 17, 2026

Skills

AWSAgileAzureCI/CDGCPGenAILLMMLOps

About this role

Program Manager – AI Engineering Charlotte, NC This role serves as a strategic partner to the Head of AI Engineering, acting as an extension of leadership across a rapidly growing portfolio of AI, GenAI, and Agentic AI initiatives. Combining executive-level strategic support with strong program management discipline, this individual will drive key priorities, portfolio execution, governance, and organizational alignment. The ideal candidate has a proven track record of supporting senior technology leaders, influencing across complex organizations, and independently driving high-impact initiatives from strategy through execution.

RESPONSIBILITIES

Strategic Leadership & Executive Enablement Serve as a trusted partner and extension of AI Engineering leadership, helping drive strategic priorities across the organization. Operate with a high degree of autonomy, translating leadership direction into actionable plans and measurable outcomes. Represent leadership in meetings and stakeholder forums when needed. Develop executive communications, business reviews, and leadership presentations. Identify risks, dependencies, and opportunities, and proactively drive resolution. AI Engineering Portfolio Delivery & Governance Lead a portfolio of AI, GenAI, and Agentic AI initiatives from ideation through production and optimization. Provide executive-level reporting on delivery status, risks, dependencies, and business outcomes. Establish and maintain governance practices supporting AI lifecycle management, risk controls, and regulatory requirements. Ensure programs align with enterprise standards and achieve target adoption, performance, and stability outcomes. Financial, Vendor & Workforce Management Manage portfolio budgets, forecasts, funding allocations, and financial reporting. Oversee vendor relationships, including SOWs, contract governance, invoicing, and performance management. Develop workforce strategies including capacity planning, staffing optimization, resiliency, and critical skill development. Partner with leadership to build scalable operating models that support growing AI Engineering demand. Program Leadership & Stakeholder Engagement Provide oversight of strategic initiatives, ensuring alignment between business objectives, engineering delivery, and investment priorities. Apply Agile and modern software delivery practices to improve execution and time-to-market. Serve as a trusted advisor to senior leaders across AI Engineering, Finance, Risk, Compliance, Sourcing, and business teams. Drive alignment, decision-making, and accountability across complex cross-functional initiatives. Business Impact Success in this role will drive: Greater transparency into AI Engineering investments, priorities, risks, and outcomes. Strong financial stewardship and optimized portfolio investments. Scalable vendor and workforce models supporting AI growth. Reliable, well-governed, production-grade AI and GenAI solutions. Faster delivery of AI capabilities and business value. Stronger operational resilience, governance, and risk management. Increased effectiveness of AI Engineering leadership through proactive execution and strategic support.

QUALIFICATIONS

8+ years in program/portfolio management within technology organizations (banking preferred) Experience managing AI/ML, GenAI portfolios Technical Expertise & Understanding : AI/ML lifecycle (data, training, deployment, monitoring) GenAI and LLM-based solutions Agentic frameworks and orchestration patterns MLOps / AIOps practices Cloud platforms (AWS, Azure, GCP) Data engineering and big data ecosystems DevOps and CI/CD pipelines Financial & Operational Skills & Experience: Portfolio budgeting and forecasting Cost optimization strategies for cloud and AI workloads Vendor contract and SOW management Leadership & Execution: Demonstrated ability to lead complex, cross-functional portfolios Strong executive communication and reporting skills Proven ability to drive delivery stability and

Listing verified 1h ago. Applications go through the company's official careers site.

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Program Manager - AI Engineering at Citizens Financial, Charlotte, NC, United States | Yoinka