Senior Digital Project Manager – Cat Central

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

The Senior Digital Project Manager leads the end-to-end delivery and global deployment of complex digital initiatives across the eCommerce and Owner’s Experience portfolio, with a primary focus on Cat Central. The role brings together cross-functional, regional, and dealer teams to manage risk, support readiness and adoption, and deliver strong business and customer outcomes.   Cat Central is Caterpillar’s flagship digital experience that connects customers with their equipment, data, services, and support tools, helping them manage and optimize operations throughout the equipment lifecycle.

Lead the end-to-end planning, delivery, and global deployment of complex, high-visibility digital initiatives across multiple regions, markets, and dealer networks. Develop and maintain integrated project and deployment plans, including scope, schedules, milestones, resources, dependencies, communications, and contingency plans. Drive dealer-facing deployments for digital capabilities that require dealer integration or configuration, from readiness assessment through implementation and adoption. Coordinate cross-functional teams across product, engineering, business, regional, and dealer organizations to align priorities, resolve issues, and deliver project outcomes. Identify, assess, and mitigate risks, issues, and dependencies; monitor performance against plan and lead corrective action when needed. Lead deployment readiness, release governance, go-live coordination, and post-deployment validation to ensure solutions meet quality, operational, and customer expectations. Provide clear, timely updates to stakeholders and leadership on project status, decisions, risks, dependencies, and outcomes. Ensure adherence to project management practices, quality standards, and governance requirements throughout the project and deployment lifecycle.   What You Will Have:   Planning (Tactical and Strategic): Experience translating business priorities into operational, tactical, and strategic plans. Develops integrated roadmaps that align scope, resources, milestones, dependencies, risks, and delivery commitments; monitors progress and adapts plans as priorities change. Decision Making and Critical Thinking: Demonstrated ability to analyze complex situations, organize relevant information, evaluate risks and alternatives, prioritize competing concerns, and make timely, informed decisions in ambiguous environments. Data Gathering and Reporting: Experience overseeing data collection and analysis, validating information for accuracy, evaluating options, and translating complex project data into clear reports, insights, and recommendations for stakeholders and leadership. Implementation: Demonstrated experience leading the implementation and adoption of digital capabilities, including technical and operational readiness, dealer or customer coordination, issue resolution, go-live support, user enablement, and post-deployment validation. Digital Project Control and Reporting: Extensive experience