Production Manager

Production Manager Full-time Job Type (exemption status): Exempt position - Please see related compensation & benefits details below Business Function: Production Work Location: Bayan Lepas PN2--LOC_WDT_MY0704 Company Description WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in. We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today. We’re looking for people who want to build, solve, and operate at that level. Join us and let’s shape the future of data.

Own and lead Finished Goods Quality & Packing (FQAP) operations to ensure timely and quality-compliant shipment of finished media to HDD operations, consistently meeting or exceeding the agreed shipment plan and customer requirements. Provide end-to-end operational leadership covering shipment execution, inventory control, disposition management, quality, compliance, people capability, customer coordination, and continuous improvement. Act as the key operational interface between FQAP, Manufacturing, Quality, Process Engineering, Planning, Logistics, and downstream HDD operations to proactively identify and resolve risks affecting shipment performance.

Key Accountability Areas Shipment Plan Achievement: Ensure FQAP consistently supports and meets HDD shipment commitments. Inventory Health: Maintain effective control of On-Hold and shippable inventory, including aging management. Disposition Closure: Drive timely disposition decisions and execution of disposition actions. Quality Performance: Ensure FQAP Quality Objectives and applicable quality KPIs are achieved. People Capability: Ensure Coordinators, Technicians, and Operators are trained, certified, competent, and compliant with SOP requirements. IMS & RBA Compliance: Maintain operational compliance and audit readiness. Customer/Technical Support: Ensure OCK Thailand and other external partners meet defined technical and quality requirements. Continuous Improvement: Drive improvement and error-proofing initiatives that strengthen operational reliability and reduce risk. Risk & Escalation Management: Proactively identify and escalate issues that may affect shipment, quality, inventory, or customer commitments.

1. Shipment Plan & Operational Execution Lead daily FQAP operations to ensure shipment commitments to HDD are achieved safely, accurately, and on time. Monitor shipment plan, inventory availability, shipment readiness, and operational constraints to identify potential gaps and risks. Proactively escalate and coordinate recovery actions for any foreseen or actual shipment risks, ensuring appropriate containment and recovery plans are established. Attend daily manufacturing meetings and present key FQAP performance indicators, including shipment status, inventory readiness, retest support, disposition status, and critical operational issues. Coordinate cross-functional resources to support urgent shipment requirements and minimize impact to production and customer commitments. 2. On-Hold Inventory & Disposition Management Drive the end-to-end disposition of On-Hold inventory, working closely with Process Owners, Quality, Engineering, and other stakeholders to ensure timely decisions and closure. Actively follow up with process owners on aging On-Hold inventory and remove barriers preventing timely disposition. Drive execution of approved dispositions, including controlled shipment, retest, sorting, rework, return-to-source, and other disposition activities. Monitor disposition progress and provide