Product Owner II IC

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Columbus, OH and Indianapolis, IN.

You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply.

The Global Digital Services (GDS) Product Management group is looking to hire a Product Owner II to their team. As a member of the Agile team, the candidate represents the voice of the customer and the organization through the delivery of business value. This person works closely with stakeholders (business and technology), including LOB leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. This person understands customers` problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work. The candidate will always communicate with the stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the portfolio. This person collaborates with squads/teams, technologies and architects across portfolios to develop a deep understanding of the technologies and systems they support.

Product Strategy & Roadmap Ownership

Develop a deep understanding of Liberty Mutual's Intelligent Automation and Orchestration ecosystem, to effectively represent customer needs, business priorities, and platform capabilities. Partner with business, engineering, architecture, and others to define and communicate a clear product vision aligned to organizational and strategic objectives. Partner with portfolio and product leadership to translate strategic roadmaps into prioritized product capabilities, features, and execution plans. Translate platform-level strategy and customer needs into prioritized capabilities and outcomes that deliver measurable business value. Evaluate tradeoffs, risks, dependencies, and cost-of-delay considerations to guide prioritization and investment decisions.

Product Backlog & Delivery Leadership

Own and maintain a well-groomed, prioritized product backlog with clear, actionable user stories and acceptance criteria that enable effective squad execution. Ensure backlog priorities align to product outcomes, portfolio objectives, customer needs, and enterprise technology strategies. Serve as the primary product interface for the squad, providing day-to-day clarification of requirements, priorities, and business context. Partner with engineering teams to remove blockers, manage dependencies, and support successful delivery of roadmap commitments.

Stakeholder & Portfolio Alignment

Build strong relationships across technology, security, infrastructure, architecture, operations, and business organizations to drive alignment and shared understanding. Collaborate with stakeholders to understand customer challenges, identify opportunities, and ensure teams remain focused on delivering the