IN_Sr Associate_Finance Shared Services Value Stream Lead _GCC_Advisory_Gurgaon

Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description&Summary Lead BAU uplift and future  state process design for the Procure to Pay (P2P) value stream across Finance Shared Services (FSS), improving current state purchasing, AP and payment operations while ensuring BOM (Back Office Modernization) delivers a standardised, compliant, automation enabled P2P design aligned to “adopt not adapt.” The role supports transition of regional/country P2P activities into the expanded shared services model and adoption of the new ERP/platform.

1. BAU uplift (operational excellence) · Baseline current P2P performance end-to-end (requisition to PO, invoice processing, approvals, payments, supplier queries), identifying bottlenecks, control gaps, and manual workarounds. · Drive process improvements focused on cycle time, compliance to policy/DOA, reduction in exceptions, and improved supplier experience—measured through operational metrics (e.g., invoice cycle time, first time match rate, on time payment rate, exception volumes, query volumes). · Strengthen procurement/finance interfaces for policy alignment, spend visibility, and controls (segregation of duties, audit trails). 2. Future state design & BOM interface · Represent P2P into BOM discovery/design: define fit to standard global P2P processes, controls and enabling capabilities (e.g., supplier onboarding, portal/self-service, workflow approvals), aligned to “configuration not customisation.” · Provide process/volume insights and local requirements to support design decisions and implementation planning. · Co-define the P2P service catalogue, SLAs/OLAs and operating model scope for centralisation into FSS, supporting transition planning for in country activities. 3. Transition & adoption POSITION TITLE: Finance Shared Services Value Stream Lead —