Data Expert - Data and Automation -

Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Data Expert within PNC's Data and Automation organization, you will be based in Pittsburgh, PA The Information Lifecycle Governance (ILG) team sits within Data & Automation (DnA), and is responsible for how the enterprise retains, governs, and extracts value from its information assets across their full lifecycle. This role focuses on developing retention strategies, standards, and operational processes that enable scalable and automated information lifecycle management across unstructured data repositories. The ideal candidate brings strong understanding of records management, information governance, data lifecycle management, and regulatory retention requirements, and comfort working with modern tools and AI enabled capabilities. Key Responsibilities: i. Serve as a subject matter expert for automated retention and disposition capabilities, driving enterprise strategy for unstructured data lifecycle management across SharePoint, Microsoft 365, and future collaboration platforms. ii. Lead the implementation and governance of automated retention and disposition capabilities across SharePoint and other enterprise collaboration platforms. iii. Partner with business stakeholders, Legal, Compliance, Risk, and Technology teams to ensure SharePoint sites are configured to support records retention, legal hold, and regulatory requirements. iv. Translate records retention schedules, policy requirements, and business needs into practical SharePoint retention configurations and operational controls. v. Monitor retention automation effectiveness and partner with technology teams to resolve exceptions, improve controls, and enhance adoption. Preferred Qualifications: i. Experience designing, implementing, or administering Microsoft 365 retention capabilities, including SharePoint Online retention policies and disposition processes. ii. Familiarity with AI enabled tools and emerging technologies, including Copilot and exposure to agentic AI concepts and their responsible application to business problems iii. Experience developing executive-ready reporting, roadmap updates, and risk summaries related to automated retention implementation, control effectiveness, and stakeholder readiness PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.   PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards. Develops strategies for data implementation, data acquisition, and archive recovery. Helps advise business, applications and operations counterparts to ensure data integrity and availability. Structures the environment and creates logical storage units especially for size and physical locations, to map database elements into logical units. Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses. Resolves data integration and security issues for adherence to the organization's quality standards. Researches customers needs, conducts awareness and promotional sessions for potential customers. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs