Sr Business Program Manager

With a vision to "Build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more," Global Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions–at scale! The Global Partner GTM, Programs, & Operations (GPO) organization within GPS brings together the go-to-market strategy, programs, and platforms to accelerate growth and improve partner experience across all partner segments. We are seeking an experienced Sr Business Program Manager to lead the modernization of partner attribution metrics, beginning with the replacement of Partner Admin Link (PAL). This role will define and launch a secure, scalable attribution approach, integrate it into critical downstream processes, and establish a broader strategy for evolving partner-impact measurement across the company. The Sr Business Program Manager will dedicate the internal ownership for a highly visible launch with significant potential to strengthen how partner impact is demonstrated across the company. The successful candidate will operate across partner strategy, Azure Engineering, sales compensation, security, analytics, Partner Incentives and Microsoft AI Cloud Partner Program (MAICPP) designation management. The role requires strong program leadership, sound judgment in highly controlled production environments, and the ability to translate ambiguous business needs into durable operating mechanisms. This is an individual-contributor role expected to independently lead a strategically important, company-wide program with significant ambiguity, technical dependencies, and executive visibility. The role will set direction, establish governance, drive execution across organizational boundaries, and deliver measurable business outcomes without relying on direct authority.

Lead the PAL replacement program: Own the end-to-end roadmap, requirements, governance, delivery plan, launch readiness, adoption, and transition from the current metric. Define attribution strategy: Develop a multi-year strategy for modernizing partner attribution metrics, including PAL and other partner attribution, with clear principles for security, accuracy, scalability, and business value. Drive cross-functional alignment: Establish shared requirements and decisions across Azure Engineering, partner teams, sales compensation, incentives, MAICPP designation management, security, privacy, legal, finance, and analytics. Design downstream integration: Ensure the replacement metric can be operationalized in compensation, designation, reporting, and other dependent processes with appropriate controls and traceability. Build program mechanisms: Create operating rhythms, decision forums, dependency tracking, risk management, executive communications, and escalation paths. Develop measurement and insights: Define success metrics, monitor partner adoption and data quality, identify gaps, and translate findings into product and process improvements. Lead change management: Develop partner and field readiness plans, communications, documentation, feedback loops, and migration support. Influence without authority: Resolve competing priorities and ambiguous ownership across organizations while maintaining momentum and accountability. Represent the program: Communicate strategy, progress, trade-offs, risks, and recommendations to senior leaders and stakeholder forums.

Required Qualifications Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience.  Other Requirements  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud  background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship