Account Manager

About this opportunity Join our dynamic team at Ericsson as a Account Manager to drive RAN/ Transmission solution sales and become an integral part of our proactive business development strategy. Leverage your in-depth understanding of our customers' businesses, operations, and objectives to secure profitable outcomes for Ericsson. This role is a fantastic chance to contribute to both Ericsson and our customers' successes and make significant contribution to digitalization and 5G development in Central Asia.

As a Account Manager at Ericsson in Central Asia, you will play a key role in driving revenue/ profits and building client relationships. Building, developing, and managing a client portfolio (mobile operators), maintaining strong relationships with new and existing clients to identify new business opportunities. Innovatively create strategies that result in customer expansion and business growth for Ericsson. Generating leads, conducting outreach, and engaging potential customers through calls, emails, and in-person meetings to present tailored solutions from Ericsson portfolio with focus on RAN/ Transmission. Presenting our products or services to clients and clearly articulating their value to close sales and secure long-term contracts. Collaborating with internal Ericsson resources (Pre-sales, Commercial Management, Supply, Delivery, Compliance, etc.) to effectively design and sell comprehensive end-to-end solutions and ensure client satisfaction. Keeping accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM systems, ensuring up-to-date and accessible information. Staying informed on industry trends, product updates, and competitor activities to effectively position Ericsson as Technological and Thought Leader in the market and maintain a competitive edge. Actively engage in market analysis, understanding the current trends to guide business decisions. Mitigate business risks through effective and strategic management practices. Develop our sales targets and take action to achieve it while managing progress and challenges.  Smoothly transition from sales to operations, ensuring seamless implementation and execution. Cultivate and foster both internal and external relationships to positively contribute to the success of our customers and Ericsson. Lead projects and work closely with internal and external stakeholders to contribute to the achievement of our strategic goals. Follow Compliance processes and ensure integrity.

Proven experience (ideally 10+ years) as an account manager (sales representative) or in a similar sales or customer service role within a mobile telecommunications vendor. Deep understanding of RAN/Transmission technologies. Experience working in global cross-functional matrix organizations distributed geographically. Experience and deep understanding of compliance processes in a global public company. A bachelor’s degree in business administration, marketing, or engineering. Customer expansion and account management expertise. Proficiency in insight selling, contract negotiation, and commercial management. Strong sales presentation, situational agility, and consultative selling abilities. Adaptability to adjust sales tactics based on client feedback and evolving market demands. Market analysis and business risk management skills. Understanding of procurement processes in mobile telecom operators, especially state-owned. Excellent communication, negotiation, and relationship-building skills, with the ability to connect with clients and understand their needs. Effective storytelling and stakeholder engagement skills. Proficiency in using CRM software to manage client information, track leads, and monitor sales performance. Strong self-motivation and goal-oriented mindset, with the ability to work both independently and collaboratively within a fast-paced environment. Proficiency in English and Russian (both