AVP, Endpoint Information Security Engineer

Role Title: AVP, Endpoint Information Security Engineer (L11) Company Overview: Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit  www.synchrony.com . ​​ Organizational Overview: This role belongs to the Endpoint Security Engineering organization within the Information Security function.

Summary/Purpose: This role will be part of an enterprise-wide information security operations team responsible for Synchrony Financial (SYF) endpoint security and the Endpoint Security Management platform. The ideal candidate will be responsible for engineering and maintaining the Endpoint Security Tools, its platform, delivering modules as a service to stakeholders, and supporting endpoint security posture. The candidate will provide Level 3-4 support while setting priorities and managing day-to-day operations across an enterprise team.

Administration of the Tanium SaaS platform , agent s , and all modules under enterprise license agreement   Develop , document, and implement Tanium content and dashboards   Provide Tanium troubleshooting and tuning on Windows, Linux, and Mac OSes   Working experience in Windows, Linux, and Mac environments   Understanding of Cloud, mobility, and container environments   Engineer solutions to meet changing compliance requirements for PCI, NIST, CIS, etc.   Collect compliance evidence and provide audit narratives   Lead the design, implementation, and support of security tool enhancements   Lead the definition/implementation of POCs (Proof of Concept) of capabilities   Provide subject matter expertise and vendor engagement for all Tanium modules   Maintain and mature endpoint focused zero trust   Ensure expectations are met and ensure high customer satisfaction levels through established metrics against SLAs (Service Level Agreements)   Support the design and implementation of procedures and controls necessary to ensure and protect the safety and security of information systems assets, including prevention of intentional or inadvertent access, modification, disclosure, or destruction   Understand business objectives , priorities, drivers, and technology focus areas   As needed, act as a member of rapid response security operations/project support team, working under demanding deadlines, operating as team member as well as independently to resolve complex problems   Perform other duties and/or special projects as assigned       Required Skills/Knowledge:    Hands-on experience with Tanium and endpoint protection platforms like CrowdStrike and Netskope     Expertise in troubleshooting agent, user experience, and security issues   Proficiency in configuration and managing endpoint security tools   Experience with ITIL and Agile (Kanban) methodologies   Experience working hybrid and multi-cloud (IaaS/PaaS/SaaS) environment s     Competency in using scripting languages such as PowerShell, Python or Bash for automating security tasks and developing custom tools   Effective in documenting processes, reporting incidents, and collaborating with technical and non-technical teams   Demonstrated experience coordinating and supporting complex enterprise