Americas Service Finance Analyst

Americas Service Finance Analyst Description - Job Summary • This role is responsible for partnering with GSB AMS Service business leaders to provide financial and operational insights, drive business performance, support forecasting and planning activities, and enable data-driven decision making. The role performs complex financial and operational analysis, identifies business opportunities and risks, supports process improvements, and contributes to automation and AI-driven initiatives across the Service organization. The ideal candidate combines strong analytical and financial acumen with a passion for business transformation, process automation, digital innovation, and emerging AI technologies. Responsibilities • Leads and/or provides expertise to functional project teams and participates in cross-functional initiatives. • Acts as an expert providing direction and guidance to process improvements and establishing policies. • Collaborates with business leaders to guide and influence strategic decision-making within a broad scope. • Performs complex and occasionally highly complex financial and operational analysis for the Service business, utilizing strong business understanding to achieve objectives effectively. • Supports forecasting, budgeting, monthly close activities, variance analysis, and management reporting. • Develops and maintains financial models, dashboards, KPIs, and reporting tools to improve business visibility and performance tracking. • Partners with Finance, Service Operations, Customer Success, Sales, Supply Chain, and other cross-functional teams to support business objectives and drive performance improvements. • Supports Service Revenue Recognition processes by analyzing service transactions, contract structures, invoicing activities, accruals, and revenue-related business events in compliance with company policies. • Collaborates with Credit & Collections teams to understand customer payment behavior, dispute management processes, invoicing workflows, and payment terms, helping identify opportunities to improve cash flow and operational efficiency. • Performs data extraction, transformation, reconciliation, and validation activities across multiple systems and databases to ensure data integrity, accuracy, and consistency. • Leads and drives automation initiatives that simplify reporting, improve process efficiency, reduce manual effort, and increase analytical capabilities. • Leverages advanced analytics, AI-enabled tools, and automation capabilities to transform large datasets into actionable business insights, improve decision-making, streamline processes, and develop scalable solutions that enhance business productivity and financial outcomes. • Identifies opportunities for process improvement and policy development, actively engaging in their design and implementation. • Represents the business unit during cross-regional or cross-functional planning processes. • Applies advanced subject matter knowledge, leads and contributes to complex projects, and exercises independent judgment in resolving business issues. • Develops and builds productive internal/external working relationships and provides mentoring and guidance to lower-level employees.

Recommended • Four-year or Graduate Degree in Business Administration, Economics, Finance, Engineering, Data Analytics, or any other related discipline, or commensurate work experience or demonstrated competence. • Typically has 7-10 years of work experience, preferably in financial management, financial planning and analysis, accounting, service finance, business operations, or a related field. Preferred Certifications • Certified Public Accountant (CPA) • Certified Financial Analyst (CFA) • Microsoft Power BI Certification • Data Analytics, Automation, or AI-related Certifications Knowledge & Skills • Accounting • Artificial Intelligence (AI) • Automation • Business Analytics •