Sr Assistant, Field Sales Services NL with Dutch language skills
Coca-Cola Europacific
- Location
- Multiple locations
- Level
- Senior
Skills
About this role
Job Purpose Responsible for executing end-to-end Field Sales Equipment Services for the Netherlands BU, ensuring accurate equipment administration, high-quality service delivery, and effective support to Field Sales teams while maintaining strong data integrity and operational excellence.
Key Responsibilities
Equipment Management & Administration (Core Scope) Manage end-to-end equipment lifecycle (placements, movements, removals) Create, process, and track equipment-related requests Maintain accurate records of equipment in relevant systems Handle and resolve equipment-related customer complaints Act as operational support contact for Field Sales on equipment topics Ensure timely and accurate execution of all equipment processes Equipment Data Accuracy & Control Ensure accuracy, completeness, and consistency of equipment-related data in systems (e.g., SAP, Salesforce) Perform regular quality checks and validations of equipment records Investigate and resolve data inconsistencies and system mismatches Support proper documentation and adherence to data governance standards Equipment Process Support & Execution Support deployment and standardization of equipment processes within Shared Services Ensure adherence to policies and procedures related to equipment management Assist in resolving operational or system-related issues affecting equipment flows Data & Systems Management Ensure accuracy and completeness of Field Sales-related data in systems (e.g., SAP, Salesforce) Maintain and update operational data records Perform quality checks and resolve discrepancies Investigate system/data integration issues impacting Field Sales processes Stakeholder Coordination Collaborate closely with NL Business Unit stakeholders Maintain strong relationships with Field Sales, Commercial, and Operations teams Act as a key contact point for Field Sales support topics Continuous Improvement Identify process improvement opportunities Support implementation of new tools, processes, and migrations into Shared Services Contribute to efficiency and service quality enhancements Key Stakeholders Internal: Field Sales, Commercial Operations, Cold Drink Operations, Integrated Shared Services, Master Data teams, Data Services, Technology Support Teams External: Customers Experience required 1–3 years of experience in Sales Operations, Equipment Management, Field Sales Support, or Data Services Experience working with systems and data in a multinational or ISS environment Strong analytical and problem-solving skills Customer-oriented mindset Language Capability & expert level English – proficient Dutch – mandatory (professional level) Education & Qualifications required Bachelor’s degree or equivalent preferred Experience with SAP, Salesforce or similar tools is an advantage Capability required & Expert level Equipment Lifecycle Management Equipment Data & Process Control Systems & Data Management (SAP, SFDC) Stakeholder Management & Coordination Process Excellence Behavioural Capabilities Strong communication skills Proactivity and ownership Attention to detail and accuracy Flexibility and adaptability Continuous improvement mindset