Principal Architect, Service Now

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Platform Architect, ServiceNow Platform  Job Description   Position Summary   We are seeking an experienced Platform Architect for ServiceNow to lead complex, cross-functional technology programs within the Corporate Applications Technology business unit under Global Engineering, specifically driving the ServiceNow platform capabilities. This role will be responsible for the overall technical vision, architecture, and integrity of our ServiceNow platform. This role will work closely with Lead ServiceNow Platform Architect, IT leadership, business stakeholders, and engineering teams to ensure our ServiceNow instance is reliable, secure, scalable, and aligned with business objectives. You will set technical standards, lead platform governance, and design solutions that meet complex business requirements while maintaining compliance with industry regulations.

Range: 15+ years    Role Level: Principal, Arch Solutions  Responsibilities   Platform Architecture & Strategy   Define and evolve the ServiceNow platform architecture with the Lead ServiceNow Platform Architect, aligning technical decisions with enterprise architecture, technology strategy, and business objectives.  Translate complex requirements into secure, scalable, and maintainable solutions, establishing reusable architectural patterns across applications, data, integrations, security, and automation.  Provide architectural guidance across ITSM, ITOM, ITAM, IRM, SecOps, HRSD, DevOps, and custom applications.  Platform Modernization & Innovation   Evaluate new ServiceNow releases, features, products, and capabilities, recommending adoption based on business value, architectural fit, and risk.  Provide architectural leadership for platform upgrades and modernization, increasing adoption of strategic and native capabilities while reducing legacy customization.  Stay current with ServiceNow innovation and industry trends, contributing to the platform technology roadmap and its ongoing evolution.  Architecture Governance & Engineering Standards   Define and enforce architecture principles, technical standards, design patterns, and engineering guardrails through architecture and design reviews.  Champion configuration-first and out-of-the-box approaches, reducing unnecessary customization, technical debt, complexity, and architectural risk.  Promote consistent engineering practices and provide architectural guidance to internal teams and implementation partners.  Solution & Integration Architecture   Design ServiceNow solutions for complex business requirements while maintaining platform integrity, scalability, security, performance, and maintainability.  Define architecture for enterprise integrations, APIs, MID Servers, data flows, and automation, establishing reusable patterns that improve consistency and accelerate delivery.  Security, Risk & Compliance   Partner with Information Security, Risk, Privacy, and Compliance teams to embed security, privacy, resiliency, auditability, and regulatory requirements into platform architecture.  Assess security and architectural implications of new applications, integrations, plugins, and capabilities, ensuring alignment with enterprise