Detection Analyst

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

We are looking for a Detection Analyst to join our team. This is a Remote (USA Only) role, reporting to the Detection Analyst Manager in the Detection Operations Team. You will utilize our advanced detection platform to analyze EDR telemetry, alerts, and log sources across key detection domains—including Endpoint, Identity, Network, and Cloud—to identify and publish threats for our Managed Detection and Response customers.

By driving projects that improve our workflow through orchestration and automation, you will ensure our customers receive high-fidelity threat analysis and concise, actionable communication regarding emerging threats at scale.

What you’ll do (Role Expectations)

• Analyze EDR telemetry, alerts, and log sources across several detection domains including Endpoint, Identity, Network, and Cloud/SaaS

• Publish threats for customers using concisely written communication to effectively convey key indicators and remediation context

• Improve the Detection Operations workflow through orchestration and automation to manage high volumes of telemetry

Who You Are (Success Profile)

• You are a high-trust collaborator who is ambitious for the team and embraces a challenge culture by giving and receiving candid, respectful feedback.

• You are customer-obsessed, building deep empathy to anchor your decisions in solving real-world problems and championing customer needs from start to finish.

• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

• You operate with urgency and a relentless focus on execution, understanding that delivering high-impact results quickly wins for both the customer and the team.

• You are data-driven, leveraging analytics to find the truth, measure what matters, and guide informed decisions that consistently drive better outcomes.

What We’re Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

• Strong experience in Endpoint (EDR) and one or more functional areas including Cloud/SaaS, Identity, Email, or Network detection domains

• Expertise using query languages and understanding syntax across EDR or other security platforms such as SQL or Lucene

What Will Make You Stand Out (Preferred Qualifications)

• Practical experience applying AI-driven tools or automated workflows to accelerate threat detection and