Senior Property Manager, Multifamily

Job Title Senior Property Manager, Multifamily (https://careers.cushmanwakefield.com/) Job Description Summary The Senior Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client.

ESSENTIAL JOB DUTIES:     Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.   Customer service -   Providing   superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.   People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel,   in order to   maximize their engagement and minimize turnover.   Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.   Leading by example - Instilling,   maintaining , and   modelling   the mission to be the best national management company.   Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.   Maintain effective on-site staff through interviewing, hiring, and   terminating   as necessary.   Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.   Manage and   maintain   all aspects of overall community budget and finances   Work with leasing staff to ensure that leasing/marketing goals are being met.   Maintain positive relations with all community vendors.   Coordinate special projects as requested by supervisor.   Perform any other related duties as   required   or assigned.     COMPETENCIES:     Must be able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings   Must be detail oriented and able to focus with frequent interruptions   Experience in supervisory role and managing staff   Experience in writing and   maintaining   budgets   Maintains confidence and protects operations of business by keep information confidential   Must be detail oriented and able to focus with frequent interruptions   Proficient in Yardi property management software or other similar property management software   Oversee entire staff within assigned portfolio     IMPORTANT EDUCATION    Bachelor’s Degree   required     IMPORTANT EXPERIENCE    1 0 + years of Property Management experience   5+ years of Management experience   ADDITIONAL ELIGIBILITY QUALIFICATIONS   CPM, RPA, or CSM designation or in process   Possess real estate license   Strong knowledge of finance and building operations   Ability to analyze, prioritize, and delegate   Ability to effectively manage a team of professionals, including both employees and vendors   Previous   experience in analyzing and negotiating commercial lease and/or contract language   Advanced knowledge of Microsoft Office Suite   WORK ENVIRONMENT   This job   operates   in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing   cabinets   and fax machines. Regularly required to travel outside between properties in varying weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the