Department Assistant Receptionist

This position is Onsite. Our office is located at 485 North Juniper Drive, Suite 2, Chandler, AZ 85226. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00 am - 5:30 pm. This will be on the job training and the hours during training will be 9:00 am - 5:30 pm, Monday - Friday Primary Responsibilities: Answer all calls as promptly as possible with the most professional, courteous and prompt service manner The Scan queue is monitored and checked for documents Reception is responsible for attaching to patient charts Ensure accuracy in what is attached to patient charts The Fax queue is monitored and checked for documents Reception is responsible for attaching or re - routing to the correct department Ordering supplies for all of the office and field staff Maintain office phone list of all office staff and distribute as necessary Coordinate repair of office damage, or other needs, with the property management Coordinate and maintain the schedule for both conference rooms Order meals for conference attendees as needed Use appropriate language and etiquette on jabber and in emails Stamp all envelopes and deliver to mail drop daily as needed Answer the door for guests, ensure they sign into the visitor's log and provide them with a visitor's badge Keep licenses on the wall up to date as necessary Ensure keys to medical record room are kept safe and always returned to front desk Do projects as assigned by leadership Contact sales, or MD Offices, when appropriate for obtaining clinicals for re - authorizations Assist Intake with watching referral source portals as needed Split up referral packets and appropriately name them in patient charts when Intake needs assistance Work on duties as assigned by Director of Operations You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

High School Diploma / GED OR equivalent