Guest Services Event Staff | Part-Time | Findlay Toyota Center

Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.

Welcome page

Returning Candidate?

Log back in!

Guest Services Event Staff | Part-Time | Findlay Toyota Center

Location

US-AZ-Prescott Valley

Job Post Information* : Posted Date

12 minutes ago (9/10/2026 11:13 AM)

Job ID

2026-34758

Location Name

Findlay Toyota Center

Category

Guest Services

Type

Regular Part-Time

Location : Location

US-AZ-Prescott Valley

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

86314

Location : Address

3201 Main Street

Job Post Information* : Post End Date

12/11/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

As a member of the Guest Services Event Staff , you will be an essential part of the guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. You will have the opportunity to assist our guests by offering directions and sharing information while creating a world-class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role will pay an hourly rate of $15.50. Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until December 11, 2026.

Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor. When gates open, welcome our fans with a great smile and helpful attitude. Scan event tickets, ensuring that the proper ticket is being used to gain entry. Assist fans in locating their ticketed seats. Being alert and proactive to potential hazards and reporting incidents when they occur. Monitor your assigned area for issues and opportunities to make lasting memories for our fans. Respond to all guest concerns/complaints promptly and in a professional manner. Assist guests in ADA-accessible seating sections. Uphold all building policies and procedures to ensure a safe environment for all guests. Manage the foot traffic flow of large crowds. Be knowledgeable about the arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.

Experience in a hospitality or entertainment environment is preferred. Must love working with and helping people. Ability to stand for extended periods of time during events. You must be able to maintain a positive attitude while handling difficult situations. Flexible schedule, which includes evenings, weekends, and holidays. Fluency in Spanish is preferred but not required. Ability to lift or carry heavy objects and able to push guests in wheelchairs as needed.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all