Solution Architect - Fortinet

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Role purpose CDW’s Solution Sales organisation is in place to collaborate with sales and to be responsible for delivering high value outcomes and experiences to our existing and prospective customers across a variety of technology growth pillars including Hybrid Platforms, Modern Workspace, Security and Digital Enablement. The Solution Sales organisation is made up predominantly of specialist sales and various levels of Architects (presales technical resource). Within Security, CDW’s Cyber Security Practice operates a business-led, domain-driven, outcome-focused model. Our three Cyber Go-To-Markets – Secure Business Strategy, Operational Excellence and Cyber Resilience – define what our customers want; our five cyber domains – Identity Security, Network & Edge, Sec-Ops, Data Security and AI Security – define how CDW responds; and our advisory, professional and managed services define what customers receive. The role of the Solution Architect is focused on the following core areas: Driven overlay resource focused on supporting the delivery of successful financial metrics for the business through technical and services engagements with the customer. Solution owner supporting the creation and execution of a customers requirements based on their desired business outcome. Creation of documentation based on your technical design that delivers against the customers business needs, targets and KPI’s.The primary purpose of the Solution Architect is to be an overlay support function with specialist Fortinet and Network & Edge security knowledge to lead business outcome engagements from start to finish on opportunities from proactive sales engagement with aligned account owners. The Solution Architect is a contributor-level specialist who translates customer requirements into high-level technical design and sales outcomes. Leveraging vendor expertise and CDW’s service portfolio, they support bids, promote aligned solutions, and contribute to proposal creation and customer presentations with precision and responsiveness. This role is for a Fortinet specialist within the Network & Edge domain – the control layer that governs how users, devices and applications connect across campus, cloud and remote environments. The successful candidate will lead Fortinet-based security engagements across secure access (SASE / SSE / ZTNA), next-generation firewalls and segmentation, secure web and SaaS control (SWG / CASB), network visibility and traffic inspection, and consistent policy enforcement across hybrid environments – while bringing working knowledge of the adjacent cyber domains to deliver joined-up customer outcomes.   Success measures               Customer Engagement and Activity– Highlighted by customer/internal feedback and adhering to SLAs and/or agreed timeframes throughout an engagement Design Quality and Accuracy – Ensuring the service we provide to the customer meets expectations and also support sales with positive opportunity outcomes Customer Activity – Regular engagement with existing and prospective customers, ensuring satisfaction, retention and a profitable outcome for customers and CDW. New solutions and services business won for CDW – number of opportunities handled, won and those with services attached Fortinet and Network & Edge Growth – Fortinet pipeline and bookings, and the attach rate of CDW-led Network & Edge assessments, professional and managed services across the Land, Expand, Operate motion What you will do