Software Engineer

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is seeking an experienced full-stack software engineer to expand on its anti-abuse strategies for protecting our customers and infrastructure against attack. The ideal candidate will have experience working on high-scale distributed systems in a service-oriented architecture. The team is part of the Docusign Platform organization and will build technology to help identify and block suspicious behaviors around our applications and services. Our team is looking for a talented individual with a passion for customer and infrastructure security. You will be helping define the vision and approach to fighting bots, spam, fraud and denial of service threats that are always changing. This position will demand critical thinking skills and a desire to analyze the patterns of abusers and turn that analysis into systems, including machine learning models, that can evaluate risks in real-time. Your background will show that it involves strategy, delivery, and implementation in past roles and academic settings. Docusign is a global company, so a successful candidate will have the ability to work across different teams and geographies. This position is an individual contributor role reporting to the Director of Engineering.

Architect, implement and maintain some of Docusign's highest scale services Build APIs to power the next generation of Docusign's customer multi-screen experiences that are responsive, highly performant and Al driven Drive developer efficiencies through engineering best practices, automation, and CI/CD Work with world class telemetry systems to work through complex problems and solve them with data Think through how systems will scale and fail as they grow Take complicated problems and break them down into bite sized pieces, then ship every few weeks to get there Work throughout the stack, from network protocols to database performance and back Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years of software development experience with a Bachelor's degree or 3+ years of experience with a Master's degree Experience with backend languages (C#, Go, Java, Node.js) and frontend frameworks (React, Angular, Vue.js, TypeScript, JavaScript) Experience querying and modifying data in relational databases Experience consuming SOAP and RESTful web service APIs Professional experience leveraging Al-assisted development tools (for example, Al code-completion, Al code-generation, or Al-powered refactoring) as part of the software delivery lifecycle Preferred Experience debugging high-priority production issues Experience working in an Agile/Scrum environment Excellent verbal and written communication skills Node.js development experience Experience using Al-assisted tooling to triage issues, analyze logs,