Client Onboarding Analyst

Team/Role Overview The Client Onboarding Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Remediate data in the Clients and Security Coding systems Perform trend analysis and identify root causes Implement or suggest solutions based on the root cause analysis Liaise with other teams globally to ensure data quality is remediated Provide a high level of customer service to our internal stakeholders Own ad-hoc projects from inception through to completion Provide tangible metrics to Management Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. What we'll need from you Experience in managing various data remediation work streams Projects Knowledge Experience of maintaining client static data within a capital markets environment Willingness to take ownership of allocated work and hold oneself accountable Ability to identify, trouble shoot issues and ultimately escalate Financial services related qualifications Bachelor’s/University degree or equivalent work experience By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model ( currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include :     Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)   Employer paid Private Medical Care Package for employees and Private Medical Care Package s for certain family members available at preferential rates   Employer paid Life Insurance Program f or employees and L ife I nsurance for certain family members available at preferential rates     Employee Assistance Program financed by Employer    Paid Parental Leave Program (maternity and paternity leave ; statutory and 2 weeks additional paid paternity leave)    Sport C ard for employee s subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates    Additional benefits from Company’s S ocial B enefit F und , i n par ticular : Holidays Allowance, support for sport and cultural activities, team building events .   Additional day off for volunteering   Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.   Opportunity to receive a n annual discretionary incentive award   Special offers and discounts for employees   Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract:   https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf