Payroll Support Manager

The Payroll Support Manager position oversees a group of Payroll Support Supervisors and helps to ensure that payroll processes are carried out in accordance with federal, state, municipal, and AutoNation guidelines. A Payroll Support Manager is responsible for hiring and training Payroll Support Coordinators and Payroll Support Supervisors and for directing their activities Job Responsibilities: Manage payroll escalations to resolve concerns, errors, etc., with National Payroll Center (NPRC), Human Resources, Field Associates, or store leadership Ensure Service Level Agreement attainment and high customer satisfaction Support the continuous development and career growth of payroll team, and actively engage in periodic performance review process Identify and implement opportunities for improvement to efficiency and effectiveness in store support Identify and on process improvements to optimize communication flow and payroll processing Support payroll data requests, as needed, to address requests from key stakeholders, such as Finance and Human Resources Prepare and finalize weekly, quarterly, and yearly payroll reporting documentation Remain current on legal, regulatory, and/or government requirements (e.g., wages, hours, missed meals, etc.), and identify impact to modify process execution accordingly Oversee the preparation of required reports and validate information for government agencies, insurance companies, or other organizations, as needed Ensure completion and accuracy of relevant forms (i.e., journal entries, accounting classifications, etc.) for month-end and year-end payroll procedures Cross-train on other positions within department and be available to fill in, as needed   Qualifications: Associate or bachelor’s degree (or equivalent experience) Minimum five years’ experience calculating and processing in-house payroll, with some automotive dealership experience preferred Strong knowledge of federal, state, municipality, and AutoNation payroll requirements to ensure accurate calculation of wages, tax withholdings, company deductions, and government compliance Working knowledge of dealership processes Excellent written and verbal communication skills, especially when communicating with store personnel Strong coaching and employee development skills Strong customer service and problem-solving Excellent organizational and follow-up skills Team player with willingness to assist payroll team during high-volume times Highly proficient in payroll-related software (i.e., ADP Payroll) Highly proficient in Microsoft Office Suite (Excel, Word, and Outlook)   ㅤ $82,500.00 - $137,500.00 ㅤ Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.   AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome