Scrum Master

Process & Compliance Ensure adherence to the ARM’D Process (Aon Risk’s Method of Delivery) and best practices for KPIs and CPIs. Maintain accurate, up-to-date information in Azure DevOps (ADO), including dashboards, user stories, tasks, and remaining work. Align team practices with Aon Reinsurance’s agile methodology and external requirements (e.g., SOX reporting). Facilitation & Coaching Attend and facilitate Scrum events (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives). Keep the team on task and coach them on Scrum best practices. Mentor the Product Owner and Development Team on their roles and responsibilities. Foster an agile mindset and guide the team toward higher Scrum maturity.

Enablement Act as a servant leader—empowering and supporting the team rather than using command-and-control approaches. Shield the team from external interference and distractions. Promote collaboration, communication, and relationship-building within the team. Delivery & Metrics Estimate team velocity and determine capacity for planning. Ensure healthy sprint commitments (<20% variance) and apply INVEST criteria for user stories. Monitor sprint health and product progress using ADO dashboards. Change Leadership Act as an organizational change agent, driving continuous improvement and agile adoption. Success Metrics Process Compliance: ✔ 100% adherence to ARM’D process and SOX requirements ✔ ADO dashboards utilized very regularly, data kept up to date Agile Maturity: ✔ Team maturity improves (measured via Agile maturity assessments) ✔ Retrospectives produce actionable improvements Delivery Performance: ✔ Sprint commitment variance consistently <20% ✔ Velocity trend stable or improving over 4 consecutive sprints ✔ <10% of user stories fail INVEST criteria Team Health: ✔ Positive team satisfaction scored and high engagement Continuous Improvement: ✔ At least one team improvement initiative implemented per quarter ✔ Positive stakeholder/team feedback on agile adoption progress Candidate should have Minimum 4 years experience as a Scrum Master Experience working within an Agile environment with distributed teams running a Scrum methodology, as well as an understanding of traditional project management and general Agile methodologies. Collaboration skills to work with global partners Excellent communication skills Experience with continuous delivery Nice to have Insurance Industry Experience Azure DevOps Experience 2572597